[Resolved] Airtel MNP To Reliance — MOBILE NUMBER PORTABILITY | |||
I AM AIRTEL POST PAID CUSTOMER WANTING TO CHANGE TO RELIANCE. I GOT MY UPC CODE ON SUNDAY 20TH FEB 2011 AND ON 21ST I WENT TO RELIANCE AND SUBMITTED ALL DOCUMENTS. I HAVE ALSO PAID ALL MY AIRTEL BILLS . ON 22ND FEB I GOT SMS FROM RELIANCE THAT MY MNP IS IN PROCESS AND THT THEY HAVE CONTACTED AIRTEL FOR CONFIRMATION. BUT SINCE THEN I AM GETTING CALLS FROM AIRTEL EVERY DAY AND ASKING FOR THE REASON OF THIS CHANGE. FIRST THEY WERE VERY CORDIAL AND TRIED TO 'PAMPER' ME BY LOT OF OFFERS ETC. BUT SOON THEY REALISED THT I WAS ADAMANT ON CHANGING TO RELIANCE. TODAY,25TH FEBRUARY I GOT CALL FROM AIRTEL ([protected])AND THT LADY WAS VERY ARROGANT AND SHE KEPT INSISTING THT I MUST NOT CHANGE AND THAT I MUST TELL HER REASONS FOR CHANGE OR ELSE SHE LL CANCEL MY REQUEST. IT SOUNDED MORE LIKE A THREAT!!!!!!! SHE ALSO TOLD ME THT IT LL TAKE MORE THAN A MONTH FOR TRANSFER AND WHEN I INQUIRED THT TRANSFER SHOULD HAPPEN IN A WEEK TO 10 DAYS, SHE WAS EXTREMELY ARROGANT IN SAYING THT IT IS UP TO THEM WHETHER TO CANCEL THE REQUEST... I WAS SHOCKED.. AND WITHIN 5 MIN OF THT HAPPENING I M TYPING ALL OF IT HERE... I WANT EVERYONE TO TAKE THIS SERIOUSLY!!! MY UPC-AM836611 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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