[Resolved] Airtel Mobile Company — Activated 3g services without my knowledge | |||
Hello, My name is Akila Ramu and I have been an Airtel customer from last few years. In my last month bill I see a huge bill of Rs. 5000 /- for one of the value added service. I was never informed by the customer care that I was entitled for any such services. When I got a call from the customer care center if I wanted to opt for this service, I very clearly told them I do no want to use this value added 3G service. In-spite of that they have activated this service without my permission and now they have billed me five thousand rupees. This is not acceptable, hence I will not pay them the amount till they sort out this issue and produce the bill as per my usage. Regards, Akila Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Airtel is a CHEAT...
I have been charged for MMS services, which they have randomly activated on my number without my consent...My fault was that I did not check my bills, and was blindly paying them every month..
Now when I have asked for a refund of the amount ( approx. 2300/- ), they are not ready to refund the full amount, and have only reversed Rs. 299/-.
When I threatened them that I will approach Mr. Sunil Mittal, the appellate officer openly challenged me to do so and said that it will not be of any help.
I have entered my complaint on this site, and hope to get my money back.
I have been charged for MMS services, which they have randomly activated on my number without my consent...My fault was that I did not check my bills, and was blindly paying them every month..
Now when I have asked for a refund of the amount ( approx. 2300/- ), they are not ready to refund the full amount, and have only reversed Rs. 299/-.
When I threatened them that I will approach Mr. Sunil Mittal, the appellate officer openly challenged me to do so and said that it will not be of any help.
I have entered my complaint on this site, and hope to get my money back.
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Airtel — Activation of service with my Knowledge
Hi,I am using an Airtel prepaid service
Airtel has been activating services without my knowledge and deducting the amount
this has been happened twice for me
Please let me know if you require any further details from me
Mail # [protected]@gmail.com
Reagrds,
Sumanth