[Resolved] Airtel Mobile Connection — ISD activation without permission and fake bill of ISD calls

[Resolved] Airtel Mobile Connection — ISD activation without permission and fake bill of ISD calls

R rajesh sharma from Noida, Uttar Pradesh

I have recived the current bill I compared the bill with the previous bill and suprisingly I found that there was an ISD charge on my bill. First of all I have never asked for activation of ISD fecility and I have never made any isd from my phone and I am being charged with the ISD call charge . You need to check your conection and your network and how can you cheat people by charging wrong bill amount . I want the bill to be checked througly by your seniors and I am not liable for the misuse made by my phone number. I want all unnesesary charges that has been bill to be waived off and make sure this thing should not repeat in future Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Jagannathan D

Yes.. Even in my add-on connection (used by my wife) had the same problem. And, without knowing this we were making the payments promptly. Later realized by looking at the itemized bill reading and found such fake charges being charged. I got upset and it made a big rift in personal life and I did not expect this from AIRTEL, which I generally recommend to others.

Later I did not find any help from AIRTEL in this regard and my wife said that she had thrown away the SIM. Then, I went on to cancel the connection.

I have not yet waived off from the extra charges (which they claim as valid from their IT dept.). I have lost thousands of rupees paid to AIRTEL which are fake to us. I feel AIRTEL is not trust worthy.

pankajkaushik31

from Basi, Punjab

Airtel — isd activated without my consent and charged for the same

Hi,

I am Pankaj Kumar Kaushik and my nnumber [protected] working for Sun pharmaceuticals as a Field Sales Manager, wherein i ge calls from doctors and patients for medicine orders. If i could not receive the call i need to call them back thats my work.

I am a honest and sincere customer of airtel from 2004 till date i had no complaints but now on May 2011 i received a call from [protected] please check the bill as on date 28-MAy-2011 bill dated 3-Jun-2011 and bll date3-Jun-2011 bill dated 3-Jul 2011 it says ILD call but I had not given any request to activate my ILD. Why is it actvated without my consent?

I had a missed call on my number as per my work i tried the number back but i had a doubt on the series but I was sure that ILD is not active on my number. Hence I called and they said they are calling from airtel mobile company and as I am paying bills regularly and a very old customer and recognized as a premium customer and want to give a gift from the company hence decided to give a samsung galaxy mobile with airtel postpaid connection free of cost only thng is they need proof of address and spouse photograph for which i agreed.

Now Firstly why my ILD is activated without my consent?
IF so you can check my bills previously there is no ILD calls charged in any of my bills for years.

Secondly Why is such rubbish calls from company side. Is to make bills higher?

Finally I paid the bill because it was lasting the due date hence without seeing the bill i had just paid online also you can see the complaints that i was not receiving bills properly.

Now I want the amount of Rs.1440 as per bill date 3-Jun-2011 charged as ILD charges and Rs. 270 as per bill date 3-Jul-2011 charged for the same number [protected] total of Rs. 1710 must be waived off or else will like to disconnect my connection.

Also i have been telling this to each and everyone who calls me from airtel but still no action taken. Request you to kindly look into this.

With regards
Pankaj Kumar Kaushik
[protected]