[Resolved]  Airtel — mobile number

I lost My Mobile Number

Dear Sir/Madam,

I am cheated by Airtel.

I am very surprised that My airtel Number [protected] which I was using from year 2006 has been suddenly deactivated & allocate to another person without any information.

How this can happen whereas I was using this number continuously. I also have recharged this number on Nov. 24, 2010. I was receiving continue calls & SMS on this number, then how it could be permanently deactivate & give to another person without any information. Airtel has deactivated my service on Dec. 29, 2010 & allocate this number to an new person on Jan. 19, 2011, Just in 20 days. I was out of town this duration, When I came back, I found that my all calls & SMS are going to a new person. I immidiatelty complait about it to Airtel, but I did not get any satisfactory reply.

I have specified this number in my various bank accounts & alerts. All the information is going to the new unknown person.

I have logged my complaints with Airtel lot of time, but their officer are anly giving one answer that "the number has been permanently disconnected due to non receipt of the documents.We regret the infeasibility to reactivate the number as the same has been allotted to some other customer." Whereas I am continue replying that I have not received any information to submit any document.

I am very much scared about my all personal details are going to a unknown person & there can be any misuse with my personal details.

This is really very seviure issue, which Airtel officers are simply ignoring. There may be some criminal offence with me as my all information is going to a new unknown person. If there will be anything wrong with me Airtel will completely be responsible for it.

I hereby like you to look into the matter & do te needful.

Thanks & Regards,
Vineet

Date:10/05/2012
Sir,
I (K Ravi Varma) already complained to you 6 months back to Aircel Mobile network, regarding disturbance messages daily, after 2 months back rectify the complaint, but recently again started disturbance messages.

(Aircel Special Offer: Get FREE 70 local/STD minutes and 30P local calling for 60 days on recharge of RC32. Offer only for U and valid today only.T&C apply.) these message came to daily my mobile. So kindly action Aircel network.

{Previews Complaint: I (K Ravi Varma) purchased Aircel sim card No.[protected]prepaid) dated on 22/12/2010 at Bhimavaram, W.G. Dist. Andhra Pradesh state. I face signaling problem in Aircel network, after 4 months i change Aircel to BSNL through mobile number portability. But daily received 1 message (Recharge with Rs30 & get FULL TT + calls to local A2A at 15P/min& local M2M at 30P/min for 180 days. Benefit within 24 hrs of recharge.) this message daily came my mobile number. i so many times compliant to Aircel cusmor care centre and BSNL customer centre, but not short out this problem. i disturbed this message daily. So kindly action` Aircel network}

So kindly action to Aircel network.

thanking you sir
.
Your's faithfully
K Ravi Varma, Bhimavaram, W.G.Dist., Andhra Pradesh.
Mobile No:+[protected].

There is no proper response from your end, regarding the compliant. The trail mails for your kind perusal, we have remind you couple of times.

But, its really pathetic service, we are warning messages regarding the overdue. Still now, we didn’t get a single reply from your side and team.

very very poor service airtel

regards
Riyana
[protected]