[Resolved] Airtel Mobile SIM Card - [protected] — stopped incoming & outgoing calls | |||
Dear sir, I enquired from airtel office and came to know that my services are stopped due to third party use of my phone.It is very surprising that if SIM is taken in the name of my wife and if there is call from your office and phone is attended by another family member then how you can say that it is third party use.it means that only one person will attend phone even in case of emergency.you are also not providing the proof of name whether it is correctly recorded in your record or not.My SIM card is pre paid so not getting any bill so i am not able to see the correct name and address. It has been told that even if phone is not lifted then they will also stop the services in the name of verification.It is totally wrong because we are getting plenty useless calls from airtel and it is not necessary that i must attend all calls.I also don't know whether call is from airtel or fraud. It is my humble request to send a written letter or through email for verification before taking any action.I have to go to your office only to discuss problem as you are not resolving problems on phone or through mail. It is one kind of harassment to customer as there is wastage of time as well as money.I have to apply again as informed by your executive even there is no mistake from my side.I am interested in your SIM as i am getting the same number otherwise not happy with services.Kindly tell me the name of the SIM holder as per your record to verify the same.Pl reply immediately and improve the services otherwise customer will switch over to others.Rest is up to you. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
sir my name hifzu siddiqui and my qualification M Tech and i verry happy the vodafone service. and my contact no [protected] thankyou
AirTel — stopped incoming and outgoing
Customer care,This is madhusudhanarao my mobile number is [protected].From two days onwards my mobile incoming and outgoing is not working.please make necessary action immediately.
regards,
madhusudhanarao.M
[protected]
Bharti Airtel — Don't stop the incoming &outgoing of my Prepaid Connection
DearSir/Madam
I Imtiyaz R/O Baramulla using your prepaid connection from more than 5 years. As Read in the newspaper that the Bharti Airtel is going to stop the Incoming and outgoing in Kashmir Division. As I am Working in Chandigarh So it Was not able to me to submit my documents. So it is my humble request towards your company don't stop my service.
Thanks and Regards
Imtiyaz
R/O Arampora Baramulla
Mobile No. [protected]
Email Id:- [protected]@hotmail.com
AIRTEL TELECOM — SIM card stopped
Sir, my name is Chinmoy Mukherjee, and my Airtel mobile no. is [protected]. Sir I have brought this SIM about 7 months ago submitting my documends. It was working fine. But today my incoming and out going calls are stopped saying that I did not submit my documends. How can it be? Sir please help me to work this SIM again. Thank you Dear Sir,
I am a loyal airtel (maharashtra) customer since 6+ years.. Hence my first choice for my second simcard in Bangalore was airtel..
My Bangalore airtel no. [protected] out-going services have been blocked since 16th Feb, 2011.
On calling airtel customer care, i was informed that i need to re-submit al the documents.
I did the same, on that day itself, as that is th only mode of communication with me here in Bangalore. I was assured that my services would be enabled within 3 days.
On Saturday 19th Feb, 2011 i called back to the customer care at 2.30pm and i was assured that my out-going facility would be started by that evening itself and that day i was given ref # COGCL[protected].
But till today, i.e 21 Feb, 2011 my out-going service is blocked and being a loyal customer and performing my duties on time I have lost my patience.
I called the customer care again today, and they said they will raise a new complaint and that will b addressed till 24th!!
Before this also, my services were blocked for 3 days.. It is second time in d same month!!
This was where i have decided to write this mail and let airtel know they have lost their 6yr old customer because of their bad service and total negligence.
Thank you!
I am a loyal airtel (maharashtra) customer since 6+ years.. Hence my first choice for my second simcard in Bangalore was airtel..
My Bangalore airtel no. [protected] out-going services have been blocked since 16th Feb, 2011.
On calling airtel customer care, i was informed that i need to re-submit al the documents.
I did the same, on that day itself, as that is th only mode of communication with me here in Bangalore. I was assured that my services would be enabled within 3 days.
On Saturday 19th Feb, 2011 i called back to the customer care at 2.30pm and i was assured that my out-going facility would be started by that evening itself and that day i was given ref # COGCL[protected].
But till today, i.e 21 Feb, 2011 my out-going service is blocked and being a loyal customer and performing my duties on time I have lost my patience.
I called the customer care again today, and they said they will raise a new complaint and that will b addressed till 24th!!
Before this also, my services were blocked for 3 days.. It is second time in d same month!!
This was where i have decided to write this mail and let airtel know they have lost their 6yr old customer because of their bad service and total negligence.
Thank you!
Airtel Prepaid Connection — stop connection outgoing/incoming /
I had a mobile connection Number [protected] which has been provided by the Bharti Airtel Ltd. to me , the services were running smoothly all of a sudden the services were blocked by the service provider company (incoming/outgoing ) when I contact the concern Local Office of the Company, the representative told me that in ID verification it is found that ID is not correct. I request him to provide the fresh ID alongwith the application form of the company and I deposited the fresh ID to a Local Office of the Company in Lucknow. 03 months have been passed till now the connection is not activated while Rs.833/ balance maintain in my above mobile number. Please look into the matter and get me relief in the above matter as I have already suffered too much in this regard. Either immediately run my prepaid connection or transfer the credits on my another Airtel Prepaid Mobile Number [protected]/ [protected]. Hoping that you will solve the problem as early as possible.Regards,
Thanking you & oblige.
Sincerely yours,
Renuka Kapoor
Airtel — outgoing and incoming call stop
i activate new airtel no. n company deactivate that no. the issue of document quire i resubmit document again as per company rule... but company never activate no. still... i complaint also area sales manger of airtel and distributed but they never activate my no... Namaste Ms.Singh,
This is to inform you that your concern listed on 19 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 19 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
My number is [protected]. Mera outgoing calls band kar dijiye please.
[protected].Ye v mera number hai. mera incoming calls band kar dijiye . please.
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SIM CARD — STOPPED CALLS
I purchased aprepaid sim no.[protected].it was apre activated sim.on jan 17.01.2008 i recved a sms regading add. proof.i submitted my documents on 22.01.08.yet my sim is not activated till date.is it proper on your part.you should look in to my complain instantly as i don,t want to induldge myself in any legal action.with hope
manoj