[Resolved] Airtel — stb on second tv (desktop not working) | |||
Customer ID-[protected]-001 Customer Name : Rupa Desai Customer RTN : [protected]/[protected] This is to remind you that despite several complains with customer care no.my problem is not solved.You may have received mail from "laurel enterprises" vasai regarding this.It is now one month old complain & my problem is not yet resolved ,my money on additonal connection is wasted.IF YOU CANNOT RESOLVE THE PROBLEM YOU ARE KINDLY REQUESTED TO REFUND MY FULL AMOUNT& DISCONNECT YOUR CONNECTION.Before airtel i was having tatasky which was working fine,EVEN AIRTEL HD CONNECTION IS WORKING FINE ON MY PC. FURTHER DETAILS YOU CAN COLLECT FROM YOUR DIFFERENT ENGG.WHO HAVE VISITED MY PLACE DURING LAST MONTH ,SINCE THE INSTALLATION. THIS ABOVE COMPLAINT IS WRITTEN TO AIRTEL DTH ,BUT WITH NO POSITIVE RESPONSE.MY DTH WAS INSALLED ON 7/2/2011.PREVIOUSLY I HAD TATASKY ,WHICH WAS WORKING FINE ON MY DESKTOP (HP MEDIACENTRE /HP PAVALION a1521 mediacentre pc).EVEN AIRTEL HD IS WORKING FINE ON MY PC. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
YOUR LETTER STATING THAT MY COMPLAIN IS RESOLVED, BUT TILL DATE THE PROBLEM PERSISTS, SO HOW CAN YOU SAY THAT IT IS BEING RESOLVED .AIRTEL DTH HAS NOT CONTACTED ME REGARDING MY COMPLAIN BEING RESOLVED AND THE PROBLEM FOR WHICH I HAD MENTIONED IS NOT SOLVED, EVERY TIME THERE IS A CALL FROM AIRTEL DTH THEY ONLY ENQUIRE FOR WHAT IS MY PROBLEM & THEN THEY SAY WE WILL RESOLVE YOUR PROBLEM VERY SHORTLY.IT IS NOW TWO MONTHS SINCE THE INSTALLATION OF MY AIRTEL DTH CONNECTION.
Reply
We would like to inform you that your concern listed 21 March 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [protected]@in.airtel.com.
DESPITE THE CLAIM MADE BY AIRTEL MY CONCERN IS NOT YET RESOLVED, AIRTEL IS MAKING FALSE CLAIM THAT THEY HAVE RESOLVED MY COMPLAINT.
DESPITE THE CLAIM MADE BY AIRTEL MY CONCERN IS NOT YET RESOLVED, AIRTEL IS MAKING FALSE CLAIM THAT THEY HAVE RESOLVED MY COMPLAINT.
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