[Resolved] Airtel New Prepaid Connection

[Resolved] Airtel New Prepaid Connection — Address verification

A arunswil from Mumbai, Maharashtra

Hi all, I am Arun, recently relocated to Hyderabad, and I bought one new Airtel prepaid connection, during filling my enrolment form I submitted my PAN card and driving licence copies as my photo ID, and gave rented house electricity bill as my address proof, even then I got disconnected my outgoing calls after 10 days of purchase, then rush into nearst Airtel gallary, they asked me to submit all those forms once again, ! ...?... After having long battle with them .... once again I forced to give all my docs .... then finally my incoming calls also barred now ..... I cant understand what kind of system they are following for address verification and how they approving to new connections ....... Now plan to change my number ..... Is it possible to get that same number ......? If possible kindly help me Arun Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

gurdee kumar

from Delhi, Delhi

Airtel — frode verification

my mobile no [protected]. i use this no. last 5-6 month,but airtel close my mobile no. due to verification but i use this no last 5-6 month,airtel is totally frode
verification because after 5 month which type verification

hardeep singh

from Pune, Maharashtra

hello sir

VIVEKVARDHAN

from Bhubaneshwar, Odisha

WHY ARE U PEOPLE TROUBLING YOUR CUSTOMERS BY BLOCKING THE SIMS AND NOT EVEN ALLOWING THEM TO SPEAK TO THE CUSTOMER CARE.THIS IS VERY IRRESPONSIBLE BEHAVIOR FROM AIRTEL. THIS IS NOT MY PROBLEM ALONE THERE ARE SCORES OF SUCH PEOPLE WHO ARE MY ACQUAINTANCES. THIS DOES NOT HAPPEN ONCE OR TWICE BUT MANY TIMES WITH MANY PEOPLE. ATLEAST YOU PEOPLE DO NOT LET THE CUSTOMER HIMSELF KNOW WHAT THE PROBLEM IS AND HE HAS TO REMAIN COMPLETELY ISOLATED WITHOUT BEING ABLE TO MAKE EVEN EMERGENCY CALLS FOR DAYS TOGETHER. IF THIS CONTINUES SO WE WOULD BE FORCED TO FILE A CASE IN CONSUMER COURT. ITS BETTER YOU DONOT DEGRADE YOUR COMPANY’S REPUTATION WITH SUCH IRRESPONSIBLE BEHAVIOR.

chetnaa21

from Noida, Uttar Pradesh

Hi,

I am chetna i had bought airtel prepaid connection on 29 october 2011 with submition of all the id and address proof after 6 months usage of same number they blocked my sim without any intimation. when i rushed to their authorised dealer addressed- Airtel Connect Point, Shop-17, I- Block Market, Sector-12 with again all the id proofs he rejected to take the documents after that when i called to customer care number they told me that they blocked the number due to no id proof is submited i want to know that he a company is going to block the number they should have intimate customer but i my case i have not recieved any message from them.