[Resolved]  Airtel — New sim card activation delay

AirTel — sim card activation delayed

bad service from airtel, airtel promised activation in 4 hrs & activation not done till 4 days now . its really irritating & disturbing.

Airtel SIM Card — Regarding the activation of SIM

Hi,

I have purchased a SIM card from Mobile Galaxy (Muzaffarpur, Bihar) .

The SIM Card Number is:[protected] and Mobile No: [protected] on 11th Oct 2008 after submitting my DL as proof ( Identity as well as for Residence).
As the sale executive told me that my number was activated in evening so i have to recharge with a Rs195/

I have Recharged with this amount also i had added some value of Rs120 and Rs111 as Top up.
But till date my SIM was not activated.

Now the sale executive is saying that this no is from new series and it will take 2-3 days time.

so please look this matter

AirTel — Activation of New SIM

Hi,
Today i took one new SIM card.But after 7 hrs also it's not activated. But Your customer Executive told that it will be activated with in 10 min. When iam calling to the mobile number he is not lifting from 5 hrs back.What hellyou people are providing service?
He has given this mobile number for contact...[protected] and my new SIM number which is still not activated is [protected]

Regards,
Dayakar Reddy

AirTel — Activation of New SIM

Date :-->30.03.2009

Dear sir,
My self Mr.Pritam Nikam, living in pune, I am a custamer of Air tel.Recently my mobile was stollen from my room, So i get a new sim from Airtel shop for the same previous no.The airtel person told me that it will activate in 4 hrs.But in next day also it was not activated, I called 10 times to custamer care, they told that it will activate in next 3-4 hrs, but it is not activated in 24 hrs.I search on internet to find the contact no for Pimpri shop, from were i got the sim but nothing was found on internet except address.If i m working in a company, how to reach the office in day time to tell them my complaint.If phone no is available then i will speak to him regarding my complaint.
Still my no is not activated.How my family contact me in emergency.what thay are thinking about me as i m living far away from them.

Air tel should think about this and also show contact no on internet.


Pritam Nikam
([protected]-This no still not activated)
Date:-->31.03.2009

AirTel — Delay in sim activation

I had taken new prepaid card on 9 nov 10 and i had submitted all the documents.But process is taking too much time.Please look into this matter and activate my sim as soon as possible.
My number is [protected]
Thanks

Airtel — Bad service and delay

My airtel broadband account no. is 16513850.
I have recently shifted apartment (within the same sector of noida). I had heard about bad customer service from airtel in transfer of connections, and I was not in a position of getting into all the hassle, so I decided to get my connection disconnected and go for some new one. After struggling for 3 days with the 121 on email and phone calls, I was able to raise a request for disconnection. (They didn't acknowledge disconnection requests on email, and disconnected the calls when u said u wanted to disconnect).
After 2 days, I got a call from airtel, convincing me to get the connection transferred. I told them my concern, and the person assured me that the transfer would be completed in 3 days. On this assurance, I agreed to convert my request from disconnection to transfer.
Since then, its 15 days already now, and I have not even heard back from them.
All my emails and calls are answered with 'your request is being worked upon. we seek your co operation in this regard'. I have insisted that the team should atleast contact me and give me the status if it is getting delayed for some reason, but they have no answers. I am loosing on my critical work, wasting time following up with them, but all in vain. And they will make me bear the bill for all this time they are taking too.

They simply say " technical team is working on this. I will record the next call made to customer care and file a case in consumer court with evidence if they keep showing such callous attitude and keep sending the bill despite of no usage at our end.

My airtel broadband account no. is 16513850.
I have recently shifted apartment (within the same sector of noida). I had heard about bad customer service from airtel in transfer of connections, and I was not in a position of getting into all the hassle, so I decided to get my connection disconnected and go for some new one. After struggling for 3 days with the 121 on email and phone calls, I was able to raise a request for disconnection. (They didn't acknowledge disconnection requests on email, and disconnected the calls when u said u wanted to disconnect).
After 2 days, I got a call from airtel, convincing me to get the connection transferred. I told them my concern, and the person assured me that the transfer would be completed in 3 days. On this assurance, I agreed to convert my request from disconnection to transfer.
Since then, its 12 days already now, and I have not even heard back from them.
All my emails and calls are answered with 'your request is being worked upon. we seek your co operation in this regard'. I have insisted that the team should atleast contact me and give me the status if it is getting delayed for some reason, but they have no answers. I am loosing on my critical work, wasting time following up with them, but all in vain. And they will make me bear the bill for all this time they are taking too.

Airtel — delayed regarding new connection

I had applied for an Airtel Connection thru agent named : Dilip Kumar dubey, dated : 14/09/2011.
and this connection is for mrs. neena mittal
I have paid him Rs. 1750 vide cash thru receipt no 1697113 & CEF No. 2822419 dated 14/09/2011.
I was promised a connection within 5 working days. I have been calling airtel guys since then but no one is taking my calls. If I call from some unknown no. the call is answered and I am told that we are busy in a meeting and will be calling you shortly.
I immediately lodged a complaint to airtel customer care but to my dismay no one was ready to act. Instead I was told to go back to the agency and report my claim/complaint, as without the forwarding of a new connection thru the agency airtel is helpless.
I would here like to ask:
1. who has appointed these agencies to work for airtel?
2. Isntairtel responsible for the deeds done by theses agencies.
Now I am left with no solution but to knock the doors of consumer courts to get relief.
I would request airtel, the last time though, to look into the matter urgently, else I would left with no option but to file a case for forgery and cheating.

My phone no : [protected] and address is H-4/16, Sector-11, Rohini, Delhi-110085
I am enclosing the proof of the above :
Please provide me the best way as soon as possible

Airtel — sim card activation

sir, i have purchased a airtel sim no-[protected] and mobile no-[protected] from local shop . I HAVE SUBMITTED DOCUMENTS -VOTER ID,PHOTO AND FILLED APPLICATION FORM FOR AIRTEL PREPAID SIM NEW CUSTOMERS SINCE 28 NOV 2012. ITS BEEN 8 DAYS AND SIM IS NOT ACTIVATED.it would be grateful if you look into the matter.

Namaste Mr. Haju,

This is to inform you that your concern listed on 26 June 2013 has been noted. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your contact details with us.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Haju,

We would like to inform you that your concern listed 26 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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