[Resolved] Airtel — No benefits as per website | |||
Sir/Madam, This is to report an issue with regards to Airtel Data Share pack on my Prepaid number [protected] (dongle airtel sim for data use). I have recharged my Karnataka Airtel Prepaid number with Rs.998 a week ago and got 5 GB of data which I should be able to share with 2 other Karnataka Airtel Prepaid numbers. I tried to share the data with other 2 Airtel number in the following 2 ways. 1. Send a message Data Share Add XXXXXXXXXX to 121 2. Visited www.airtel.in/Datashare and Entered my number then tried adding 2 Airtel numbers. None of the above processes worked. I got an error message "Sorry! Your request to add/delete airtel mobile XXXXXXXXXX for sharing 3G data could not be processed due to It is not a valid parent number" I tried contacting Airtel customer care on 121 and 198 and I had a big time challenge to make your representatives understand what the issue is.Few of the representatives does not know what is Data Sharing and keep on advising to send a message to 121 with 3G typed. Thrice, the call got disconnected after 20 minutes after explaining everything to them. (Don’t know if the call got disconnected or the reps disconnected the call as they don’t know what to do). I was advised to contact Nodal officer and was been given a number, when I called the number I was requested to key in the SR number which I did and got an error message "You have entered an invalid SR number". Very frustrating and disappointed customer. Regards, Swaroop [protected] (mobile purpose) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Respected Sir / Madam,
I am Receiving SMS Jokes from The Number 5432106. My Balance Amount (Credit) is getting thinner and thinner due to this Nonsensical Offer, which I would like to Disable with Immediate effect, since I had Never Signed up for these type of alerts.
I have a Lifetime Validity Sim Card from Airtel which has given me Really Exceptional Service and Connectivity throughout My 4 years o[censored]sage.
Kindly help me to Terminate this SMS subscription and oblige.
Thanks & Regards,
M Shanker
I am Receiving SMS Jokes from The Number 5432106. My Balance Amount (Credit) is getting thinner and thinner due to this Nonsensical Offer, which I would like to Disable with Immediate effect, since I had Never Signed up for these type of alerts.
I have a Lifetime Validity Sim Card from Airtel which has given me Really Exceptional Service and Connectivity throughout My 4 years o[censored]sage.
Kindly help me to Terminate this SMS subscription and oblige.
Thanks & Regards,
M Shanker
Namaste Swaroop,
This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Swaroop,
This is to inform you that your concern listed 11 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed 11 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Swaroop,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — Closure of Service and other benefits
Sir,I took a connection of AIRTEL Pre-Paid, on 04 November 07 from JMD Communication, Lajpat Nagar, Sahibabad, Ghaziabad. It was taken in the name of Mrs Sadhana Singh. Relevant documents were submitted. My papers were sent to Airtel Office for my phone activation. But, to my dismay I got a call from Ghaziabad Airtel office that the connection I was using was not on the name of Sadhana Singh but on some other name. I was instructed to submit my documentary proof once again. I am serving in Indian Air Force, and at that time I was place at New Delhi on official job hence there was a little delay in re-submission of papers. But after submission of my paper, on the third day I was disconnected from Airtel and my SIM was showing Inactive SIM. However, it was reactivated on 11 Dec 07 but my value added features were removed. My SIM had a validity of two years but after reactivation it showed that my SIM validity is over and I had to recharge it. I contacted to Customer care and told my problem but on the third day only I was again given the fresh validity for the two years. I also had a value added service of local Airtel to Airtel Rs. 50/- free talk taime every month, which I was taken off. Now whenever, I try to contact Customer care, I am not getting the service. Only computer generated voice is heard but no Executives are coming on line. Kindly help.