[Resolved]  Airtel — no get offer from bharti airtel

Address:New Delhi, Delhi

Dear sir
I have purchased a mobile on 17.03.2013 (Karbonn A9+). There was an offer for customer i.e.

Customer Offer:- 500 MB of 3G data per month and unlimited data usage, for 6 months. Valid for both prepaid and postpaid

Note:- Offer applicable on the first active airtel SIM inserted in Karbonn Smartphone purchased before 31st March, 2013, for prepaid and non-data pack retail postpaid customers. Post 500 MB of 3G data usage, customers can avail 2GB data at 2G speed. Beyond 2GB usage, speed throttled to 40Kbps and download will continue to be unlimited during the remaining validity period. 3G and unlimited data offer not applicable in Punjab and Orissa. Post offer period, charges at 3p/10Kb (10p/10Kb in 2G circles) will apply. Text 3G to 121 to start 3G.

But till date i have no get any data/ offer. So i called to customer care No. 198 than he talk with me said he transfer my call to his senior officer and than my call has been disconnected & blocked my mobile no for calling to customer care.

thereafter, i called to customer care no. 198 through other mobile number and there was same problem with me. Please sir help me.....


Kindly take my complain seriously and solve my problem as soon as possible


Regards
your customer
vakeel
New Delhi
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Aug 9, 2021
Complaint marked as Resolved 
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Comments

Namaste Vakeel,

This is to inform you that your concern listed on 09 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Vakeel,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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