[Resolved] Airtel — No Proper Service | |||
I have been having issue with Airtel internet connection from past 1 month. When I raised the complaint first in this month, Service executive has come and told that My Modem has issues and it has to be repaired once it was told to me that he can get the Modem or I can buy one. Since he is from Airtel, I have decided to get from him even if its costing more, thinking that it will be good one. From the day I got this modem (Binatone DT815 Black), I have been having issue with Frequent Disconnection. When I read in Internet, I found that this modem is having issues and its one of the worst in Market. I called up customer care and got to know that they do not give service for the Modem. In this Month, I have raised around 7 complaints and the issue is fixed for that day and again it appears. One complaint which I have raised on 24th April (Complaint No.[protected], there is no response. Im calling them twice in a day and they just say some story. I have been using Airtel from past 6Years and have not seen such a worst Service. Airtel, please give proper Service. For the cost which Im paying, I get very good service from a local provider but still I have preferred Airtel because of its Service which Im regretting now. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
COMPLAINED SO MANY TIMES THAT THE AIRTEL NETWORK AT UTARLAI, BARMER IS NOT EFFECTIVE. CALLS LANDING ON SOME OTHER NUMBER, ONE SIDED CALLS, INTERMITTENT VOICE...THE LIST GOES ON BUT WHAT IS AIRTEL DOING ABOUT IT...ARE THEY SLEEPING. EVERY WRONG CALL, WASTED CALL IS BEING CHARGED. WHY THEN IS THE COMPLAINTS FALLING ON DEAF EARS.
I had a connection with the number [protected]. I have already surrendered this number 3 months back but yet receiving the bill in every month. I have told this issue to customer care several time but the result is nill. Please do work on this and close this issue urgently.
Dear Sir/Mam,
I have prepaid connection of Airtel and my cell no. is [protected] in the month of January 09 there was a scheme of 100 National messages free by recharge of Rs 26/-.
So I got recharged my mumber also in above scheme. When i started to send national sms, I found that Airtel had charged Rs. 1.50/- per sms.
I also had sms scheme 360 local sms by rechage of Rs. 36/-. But airtel has charged the national sms charges from my 36/- lacoal sms scheme.
In this regard i have talked at their customer care center, but they didn't respond at all.
Kindlay look into the matter and take necessory action so that other customer also can get solution of this type of problem.
I have prepaid connection of Airtel and my cell no. is [protected] in the month of January 09 there was a scheme of 100 National messages free by recharge of Rs 26/-.
So I got recharged my mumber also in above scheme. When i started to send national sms, I found that Airtel had charged Rs. 1.50/- per sms.
I also had sms scheme 360 local sms by rechage of Rs. 36/-. But airtel has charged the national sms charges from my 36/- lacoal sms scheme.
In this regard i have talked at their customer care center, but they didn't respond at all.
Kindlay look into the matter and take necessory action so that other customer also can get solution of this type of problem.
I am facing the call drop and network conjuction in Airtel for more than 5 Months
I am not able to speak for a single minute also.
I am totally disappointed with airtel service.
I had given the complaints more than 12 times.
But no response .i am totally suffered a lot
Please look in to this and help for the resolution.
I am not able to speak for a single minute also.
I am totally disappointed with airtel service.
I had given the complaints more than 12 times.
But no response .i am totally suffered a lot
Please look in to this and help for the resolution.
landline not working.....
I have raised a request to add a channel on 6th of May and i was told that the channel will be added in 5 days. But 13 days have passed and no action has been taken from Airtel DTH service provided. From 12 of May i am calling daily the customer care and asking for a resolution, they say that the service will be provided by tomorrow when ever i call, till this day i haven't seen any resolution.
Please provide me details what i can do to compensate for my time and frustation i am facing by this service provider.
Please provide me details what i can do to compensate for my time and frustation i am facing by this service provider.
Sir iam back again this time .when BSNL are offering DSA sales in urban area why cannot AIRTEL people do so. We are not in good terms with the distrubutor i.e., runner boy sulfi no. [protected] and the manager madu [protected]. (he was the person told regarding trai act that only rural area can get ) letme know whats the matter if so the cnnserned person let me know about getting DSA sales in urban area.waiting for your reply?
Please provide as much information as possible...
Whats there to give information even a layman can understand the matter .when bsnl people can give DST Sales in urban area why cant u people do so .for god sake dont ask same qusts again .why trai people are unaware of these tricks . It should be transperant
hello sir,
i have been applied for an airtel broadband connection two months back and the plan name is fibernet plus 15gb/8mbps speed.still the connection has not been given to us the agent has got 1000rs in advance but after that no response from him if i call he is not picking up the call this is how airtel agents build relation with customer. after an month i got an call from airtel office stating there as an issue in connection so only it has been delayed and asked them why the agent is not responding us properly for that they said if you have any issues you can contact this number after 10days i called back to that number one guy took and said this is airtel security department no so you cannot be connected and said he will inform the agent to call me back but no one called me again i called to that same number but no repsonse. this is how they treat the customers? i did't expect this from airtel. airtel is one of the worst network. pls i need to get an solution for this please help me with these. the agent gave me an slip with serial number- TNPB490330 the connection is for perumbakkam area, chennai and i have submitted all the necessary documents so please kindly look forward on it
Agent name - Krishna contact no- [protected]
airtel office number -[protected]
With regards,
R.Shyam sundar contact no-[protected]
i have been applied for an airtel broadband connection two months back and the plan name is fibernet plus 15gb/8mbps speed.still the connection has not been given to us the agent has got 1000rs in advance but after that no response from him if i call he is not picking up the call this is how airtel agents build relation with customer. after an month i got an call from airtel office stating there as an issue in connection so only it has been delayed and asked them why the agent is not responding us properly for that they said if you have any issues you can contact this number after 10days i called back to that number one guy took and said this is airtel security department no so you cannot be connected and said he will inform the agent to call me back but no one called me again i called to that same number but no repsonse. this is how they treat the customers? i did't expect this from airtel. airtel is one of the worst network. pls i need to get an solution for this please help me with these. the agent gave me an slip with serial number- TNPB490330 the connection is for perumbakkam area, chennai and i have submitted all the necessary documents so please kindly look forward on it
Agent name - Krishna contact no- [protected]
airtel office number -[protected]
With regards,
R.Shyam sundar contact no-[protected]
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AirTel — NOT GETTING PROPER SERVICE
This is to in form you that i am using a airtel network for a long period of time but now for the last fifteen days i have been facing a problem of low network coverage. I am unable to talk and communicate which is affecting my business at the same time.Would further request you to look into this problem or i fear i wouldnt clear the bill for the last month since i am not geting the adequate services.Hope the concerned authorities wil look into this matter.Therefore i want you to givme in this wriiten whenever the problem gets resolved .