[Resolved]  Airtel — EXCESS DEDUCTION FROM LANDLINE TEL BILL

Address:

Gautam Buddha Nagar, Uttar Pradesh

I have been requesting for refund of deductions, OF RS 1997 started one year from ECS after i had surrendered my tel. , FOR THE PAST 9 MONTHS BUT THERE IS NO RESPONSE. FROM AIRTEL.while in india i visited their office but only false promise to refund shortly and they refused to give any document confirming or denying the same.
P. SHARMA
MOB [protected]


Re: TEL NO. [protected] [|BAL|Qrc639366|]

Dear sir,
Pl. refer to my complaint no. 28348176 and various reminders since
past 9 months, as well as personal visit to airtel sector-18 noida
where it was promised that refund for excess deduction will be
expeditiously done, i am still awaiting the refund of excess payment.
Pl. inform status of refund ASAP.



Pl. ref my complaint pending for over a month now. Inspite of various reminders deductions are still being made from my bank account.There is no response from your end except auto message to attend in 24 hrs.
date 6-2-2010 amount deducted Rs 647,date 4-1-2010 amount deducted Rs 759, date[protected] amount deducted Rs 591.
I will be compelled to take up the matter with consumer forum in case the deductions since last three months are not refunded immediately, and further deduction stopped. Pl. confirm to me and my bank of the same.
My accounts were -

1) Airtel Landline & Broadband - Account Id : 12120868 Airtel Landline number[protected]
2) Airtel Mobile - Account Number:[protected] Airtel Mobile Number: 91-[protected]

P. Sharma
mob: [protected]
On Thu, Jan 7, 2010 at 8:09 AM, pramod sharma <[protected]@gmail.com> wrote:





Pl. find all the relevant details for you to give a meaningful response. In case there is anything still required pl. be specific and do not hesitate to ask , but pl. arrange to refund the amount deducted.
I was using Airtel Telephone and Broadband Services till around March 2008. I was very pleased with your service, never had much of a problem. After which i became an NRI. I had discontinued both services(Landline+Broadband & Mobile) with Airtel before leaving India. But deductions are being done from ecs from my account.- Rs 591 on[protected] and Rs 791 on 4-1-2010. Please let me know why is it happening and kindly advise the refund procedure.


My accounts were -


1) Airtel Landline & Broadband - Account Id : 12120868 Airtel Landline number[protected]
2) Airtel Mobile - Account Number:[protected] Airtel Mobile Number: 91-[protected]


It feels very unfair to be paying for something i am not using from your side. Kindly look into it urgently to stop further deductions and refund the deducted amounts.


Hoping your post disconnection services are as good as others.


Thanking You


Piyush Sharma
E-319, Ram-Vihar, Sector-30, Noida (My registered address)



me, Care (18) Inbox Re: tel no. [protected] - … PM, Care NCR <Care.[protected]@airtel.in> wrote: Dear Mr. Sharma, Thank you for writing to Airtel … 4:02 pm
Piyush Sharma Inbox A/c[protected]Feb 2009 d/c problem). - … 03 PM To: care.[protected]@airtel.in Subject: deduction I have surrendered all airtel landline & mobile and am NRI for last one year but deductions are being done from ecs … Jul 1
121, me (2) Inbox Re: TEL NO. [protected] [|BAL|Qrc639366|] - … mail us at care.[protected]@airtel.in ¿ Fax us at[protected] Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Jul 1
121 Inbox Re: TEL NO. [protected] [|BAL|Qrc847397|] - … mail us at care.[protected]@airtel.in > ¿ Fax us at[protected] > > Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. > 0114XXXXXX in the … May 10
121 Inbox Acknowledgement Mail. - … mail us at care.[protected]@airtel.in > ¿ Fax us at[protected] > > Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. > 0114XXXXXX in the … May 8
121, me (2) Inbox Re: TEL NO. [protected] [|BAL|Qrc643598|] - … mail us at care.[protected]@airtel.in ¿ Fax us at[protected] Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … May 8
121 Inbox Acknowledgement Mail. - … mail us at care.[protected]@airtel.in ¿ Fax us at[protected] Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Apr 5
121, me (2) Inbox Re: TEL NO. [protected] [|BAL|Qrc635549|] - … mail us at care.[protected]@airtel.in ¿ Fax us at[protected] Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Apr 5
121 Inbox Acknowledgement Mail. - … pramod sharma To: Care.[protected]@airtel.in Message body: reply awaited p.sharma On 1/7/10, pramod sharma wrote: Dear Sir, The landline tel no. is [protected] P. Sharma On Wed … Apr 4
121 Inbox Acknowledgement Mail. - … mail us at care.[protected]@airtel.in ¿ Fax us at[protected] Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Apr 3
Sharma, Ashish Inbox [protected] is the correct number. - … 13:14 To: care.[protected]@airtel.in Cc: Sharma, Ashish Subject: Fwd: V.IMP. [protected] is the correct number. Forwarded message From: Sharma, Ashish … Mar 3
Sharma, Ashish Inbox FW: [protected] - … 12:06 To: care.[protected]@airtel.in Cc: Sharma, Ashish Subject: [protected] Forwarded message From: saurabh wadhawan <saurabh.[protected]@gmail.com … Mar 3
Ashish, me (3) Inbox Airtel Billing. - … PM, Care NCR <Care.[protected]@airtel.in> wrote: Dear Mr. Sharma, Thank you for writing to Airtel Telemedia Services. We would like to inform that the details furnished by … Feb 23
Care.NCR Inbox Auto reply from Airtel Telemedia Services - Dear Customer, Thank you for writing to us at Airtel Telemedia Services. This is an automated acknowledgement. We have received your email and shall revert to you within 24 … Feb 22
Care.NCR Inbox Auto reply from Airtel Telemedia Services - Dear Customer, Thank you for writing to us at Airtel Telemedia Services. This is an automated acknowledgement. We have received your email and shall revert to you within 24 … Feb 17
me (4) [protected] - … mail us at care.[protected]@airtel.in · Fax us at[protected] Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Feb 17
piyush, me (2) Inbox Complaint Ref:[protected] … mail us at care.[protected]@airtel.in · Fax us at[protected] Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Feb 6
Care.NCR Inbox Auto reply from Airtel Telemedia Services - Dear Customer, Thank you for writing to us at Airtel Telemedia Services. This is an automated acknowledgement. We have received your email and shall revert to you within 24 … Feb 3
Care.NCR Inbox Auto reply from Airtel Telemedia Services - Dear Customer, Thank you for writing to us at Airtel Telemedia Services. This is an automated acknowledgement. We have received your email and shall revert to you within 24 … Jan 28
Care.NCR Inbox Auto reply from Airtel Telemedia Services - Dear Customer, Thank you for writing to us at Airtel Telemedia Services. This is an automated acknowledgement. We have received your email and shall revert to you within 24 … Jan 24