Airtel — Non Functional SIM for dongle

Address:

West Bengal

My son purchased an AITTEL 3G (HUAWEI Mobile Broadband No.CE 0682) for me at Mumbai in early March,2012 during my vacation there. On my return to Asansol I approached the AIRTEL office for changing the SIM card. I was advised to get the same changed at Sri Ganesh Agency, Asansol Bazar. I was given an alternate SIM card No. [protected] at a cost of Rs.750.00 although it was supposed to be free replacement. After replacement I am unable to connect to Internet as it is getting disconnected seconds after establishing connection. I am not receiving any support from the vendor nor any advice from AIRTEL.