Airtel — Not Satisfied from Airtel | |||
Landline no. [protected] Mobile no. [protected] I'm a existing new user of airtel but i am totally not satisfied form Airtel Broadband because though i always pay my bill before the due date then also airtel charged me 100rs. late fee and when i had a talk with the supervisor of airtel they are talkin to me in a massive way and told me that we had already done adjustment n showing me wrong. i said to them that i can show my bill that i had payed it on time but airtel has updated after so many days so wat can i do in that? i cant always pay wrong amount my plan was also a limited connection before n airtel had said to me that we will informed you whenever you limited usage data will expired n now you will charge but they didnt informed me and now i have to pay rs1635 . I am ready to pay the amount but i dont wall all this in future so kindly terminate my account because reliance broadband is better than airtel Was this information helpful? | |||
 4 Comments | |||
Comments
DEAR SIR/MADAM
THIS TO BRING TO YOUR NOTICE THAT I HAVE BEEN A LOYAL CUSTOMER OF AIRTEL FROM PAST 10 YEARS BT HAVE BEEN FACING A PROBLEM FROM PAST TWO MONTHS
I HAVE A PREPAID A/C NO.[protected] AND THE SERVCES OF MY MOBILE PHONE HAS BEEN BARRED BOTH INCOMING AND OUTGOING THE REASON BEHIND THIS IS THAT THE SO CALLED MY BROTHER MR.GAURAV MEHTA WHO HAD A POST PAID NO.[protected] HAS BY ANY REASON UNABLE TO PAY AN AMOUNT OF RS 2000/ APPROX, SINCE THE BILLING ADDRESS IS THE SAME BUT BOTH THE NOS.ARE IN TWO DIFFERENT NAMES MY SERVICES HAVE BEEN BARRED
NOW IN WHICH RULE BOOK OF YOURS IS IT WRITTEN THAT IF ONE INDIVIDUAL HAS FAILED TO PAY HIS OUTSTANDINGS, THE TELEPHONE LINES OF ANOTHER INDIVIDUAL WILL BE BARRED JUST FOR THE REASON THAT HE IS MY BROTHER AND THE BILLING ADDRESS IS THE SAME AND MOREOVER BEFORE GIVING HIM THE SERVCES DID THE COMPANY TOOK MY WRITTEN DOCUMENT FROM ME TO AUTHORISE MY BROTHER TO GET HIS POSTPAID NO. AND DID U PEOPLE EVER TOOK A WRITTEN DOCUMENT THAT IF HE FAILS TO PAY THE AMOUNT I WILL BE LIABLE TO PAY THE AMOUNT OUTSTANDING IN HIS NAME WITH WHOM I HAVE NO RELATIONS FROM PAST 2 YEARS
I HAVE BEEN REQUESTING YOUR CUSTOMER SERVICE TO ACTVATE MY SERVICES BUT THEY HAVE NOT PAID ANY HEED TO IT SO AT LAST I AM MAILING U TO PLEASE
PAY AN ATTENTION TO MY MY PROBLEM AND PROVIDE ME SOME RELIEF
AND I WLD REALLY LOOK FORWARD FOR YOUR REPLY AS IT IS NOT ACCEPTABLE FORM THE HIGHEST TELECOMMUNICATION PROVIDER OF INDIA
THIS TO BRING TO YOUR NOTICE THAT I HAVE BEEN A LOYAL CUSTOMER OF AIRTEL FROM PAST 10 YEARS BT HAVE BEEN FACING A PROBLEM FROM PAST TWO MONTHS
I HAVE A PREPAID A/C NO.[protected] AND THE SERVCES OF MY MOBILE PHONE HAS BEEN BARRED BOTH INCOMING AND OUTGOING THE REASON BEHIND THIS IS THAT THE SO CALLED MY BROTHER MR.GAURAV MEHTA WHO HAD A POST PAID NO.[protected] HAS BY ANY REASON UNABLE TO PAY AN AMOUNT OF RS 2000/ APPROX, SINCE THE BILLING ADDRESS IS THE SAME BUT BOTH THE NOS.ARE IN TWO DIFFERENT NAMES MY SERVICES HAVE BEEN BARRED
NOW IN WHICH RULE BOOK OF YOURS IS IT WRITTEN THAT IF ONE INDIVIDUAL HAS FAILED TO PAY HIS OUTSTANDINGS, THE TELEPHONE LINES OF ANOTHER INDIVIDUAL WILL BE BARRED JUST FOR THE REASON THAT HE IS MY BROTHER AND THE BILLING ADDRESS IS THE SAME AND MOREOVER BEFORE GIVING HIM THE SERVCES DID THE COMPANY TOOK MY WRITTEN DOCUMENT FROM ME TO AUTHORISE MY BROTHER TO GET HIS POSTPAID NO. AND DID U PEOPLE EVER TOOK A WRITTEN DOCUMENT THAT IF HE FAILS TO PAY THE AMOUNT I WILL BE LIABLE TO PAY THE AMOUNT OUTSTANDING IN HIS NAME WITH WHOM I HAVE NO RELATIONS FROM PAST 2 YEARS
I HAVE BEEN REQUESTING YOUR CUSTOMER SERVICE TO ACTVATE MY SERVICES BUT THEY HAVE NOT PAID ANY HEED TO IT SO AT LAST I AM MAILING U TO PLEASE
PAY AN ATTENTION TO MY MY PROBLEM AND PROVIDE ME SOME RELIEF
AND I WLD REALLY LOOK FORWARD FOR YOUR REPLY AS IT IS NOT ACCEPTABLE FORM THE HIGHEST TELECOMMUNICATION PROVIDER OF INDIA
Namaste( [protected]),
This is to inform you that your concern listed on 26 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 26 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste ([protected]),
We would like to inform you that your concern listed 26 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 26 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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AirTel — not satisfied with airtel
i m not satisfied with airtelwith just one touch at airtel live in our mobile at ringtones we faced a loss of 30 rupees.
they donot even ask any question weather we want ringtone yes or no.
for any enquiry they asked alot of questions but just a by chance touch of airtel live we faced loss.
customer care exicutives are also not aware aboubt the airtel services.
i m not satisfied so i will stop using airtel and advice my friends for the same.