[Resolved]  Airtel — Online Recharge Amount not credited

AirTel — recharge amount not credited

Dear Sir,


i have recharged through http://www.ezrecharge/in

service provider : Airtel

Mobile number :[protected]

recharge done through ebilling solutions

my debit card num [protected] (Visa Debit Card )

transaction detail as follows :

verified by visa id num Rs[protected]
Rs 39 (43802)

ebilling solutions id:

1.792058

2.792136



i have verified with ebilling solutions they said amount has been creditted from my account but i haven't received recharged amount

AirTel — recharge amount not credited

dear sir i do a recharge by 7th jun.but money is not credit in my account, transaction was succesful. my online transction no. is[protected] nd checqu/ref no. is[protected]. It is my request to u that solve my problem as soon as possible.

AirTel — recharged amount not credited

My mobile No. is [protected]. I have recharged for Rs. 333/- on 23.12.11 through on line service. The balance is not updated. I have sent so many mails. Still the said amount is not credited. They are not responding properly. Hence, I am praying for credit the amount of Rs. 333/- in my balance. Further, they have debited Rs. 160/- as charges without any calls made by me. I pray for this amount also and compensation for Rs. 50000/- towards mental torture given by the Airtel office so far. Kindly award it suitably.
My email ID is [protected]@gmail.com

Namaste (Dinellv),

This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste (Dinellv),

We would like to inform you that your concern listed 06 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Deepak,

Its not resolved...still. The recharged amount is not credited yet. Can you resolved and confirm. Really fed-up with your service.