[Resolved]  Airtel — Poor Service By The Customer-care, Especially Girls

Address:

North Dinajpur, West Bengal

Hello Sir( MOB NO[protected], I Was Activated GPRS pack Rs 5 In 26-10-12, (In This Time I have Called 2 Times In The Customer Care .In The First Time A man pick up my call -name sanjit, i told him to send gprs setting to my Nokia e71, and he finally did it)
After receive gprs setting, i had dial activation code of gprs pack 5, after some min i have got confirmation sms of dedeucting balance for gprs pack rs 5.
After that , i started to browse internet, suddenly airtel deduct my balance rs 7, when i checked my gprs plan , it says 0.00mb.
i was shocked and call again in 2nd time, when agirl pick my call, i said my problem , she did not listen properly my problem, she dont help me, when i told her that i will complain to the senior, she replied me that "ok...ok.ok.ok complain him...Thanku for calling airtel " then she baring my call....

Therefore At first iam requesting to you to take immidiate action to this help line girl.
And also return my money, .
last time when the girl baring my call-12.-27 to 29 pm , maybe.
If You dont take any immidiate response of my problem, i will complain to the higher authority and more.
Thanks and Regards
Iqbal-arzoo