Airtel Postpaid — Airtel postpaid

Address:Visakhapatnam, Andhra Pradesh

I am krishna, i am using your postpaid mobile connection ([protected]) from last 4 years, In this June , i activated 349 plan, they told me its getting 750 mb gprs free. But next month i got 2900 bill for using gprs (extra 26520kb). Without any information how would we know whether gprs is crossed 750mb. In this regard i enquired AP customer care. But they didn't give any proper reason. So they harrase me to pay the bill. With that amount we will get 1year unlimetd airtel internet connection. So this is cheating.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Namaste(jai.krisshna),

This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54498
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information