[Resolved]  Airtel Postpaid Billing Issue — Court Notice served even after disconnection

Address:

Chennai, Tamil Nadu

My concerns:
1. I have received court notice form Mr. Parthasarthy Advocate on behalf of Airtel on[protected] stating that I have a due of Rs.1388, and they requested me to come for a compromisation discussion on[protected].
2. I called up on Mr.Parthasarathy’s office on[protected], and fixed up an appointment on[protected] for the compromisation discussion.
3. During my discussion I found the court notice was served to me has no clear evidence and the advocate’s office was not able produce any document as well , and also the Airtel representative is not available for compromisation discussion.
4. I have disconnected phone numbers, which are mentioned in the court notice on[protected], and all the dues are settled on the same date (Details enclosed).
5. On top of that Airtel refunded Rs.933.49 in three checks in different duration (Details Enclosed).

I would like to approach this issue legally, on following factors:
 Till today Airtel has not approached me either in person or by phone call in this regard. Where as they have mentioned in the court notice: “in spite of several reminders and personal follow up I have not paid this due amount”, Which is totally wrong and has no base as well.
 As per the notice, if i have due for Airtel on what basis and why they are refunding the money to me, need explanation.
 Even though there is no mistake from my side, as a true and loyal customer of Airtel and I respected their court notice to visit their lawyer for a compromisation discussion to close this issue in an amicable manner but, they have not respected my time and effort and they have hurt me beyond a point which is not acceptable.
 I have been in relationship with Airtel for more than seven years (Even now, I am holding an Airtel number as well) and I have paid all my bills with out any dues till today.

 I have been fighting with Airtel form the day one, for poor reception (signal) for several years, being a corporate customer & IT Professional; I used to receive lot of official calls (National & (International). Due to poor reception at my home I always taking calls from outside of my house (literally standing in middle of the road). I am sure providing good reception is the fundamental responsibility of Airtel. (Refer Airtel Poor Signal Compliant word document)

 In spite of my several reminders, e-mails , personal complaints till now, there is no response I am still this same issue. In fact I wrote email to Nodal officer as well. Till today there is no response from airtel in this regard.
 If airtel would have concentrated on resolving this issue(poor signal strength) rather than complaining about me , it would have been really grateful.
 I am looking for a compensation legally ,to substantiate the pain and the mental harassment which I have been through for several years from Airtel