[Resolved]  Airtel Postpaid — Airtel Illegal charges, unwanted sms

COMPLENT AGAINST AIRTEL FOR ILLIGAL CHARGING AND SMS

Dear Sir,

My Airtel postpaid mobile no is [protected].

I REQUEST MANY TIMES THAT WITHOUT MY PERMISSION SOME VALUE AIDED SERVICES AS YAHOO ZONE, AIRTEL LIVE AND MCAMPUS ACTIVATING ON MY AIRTEL MOBILE NO. FROM LAST YEARS.AND AIRTEL CHARGES ME ILLIGALY FOR THOSE SERVICES. THESE SERVICES APPLIED ONLY FOR GPRS ENABLE MOBILE HANDSETS. ALLTHOUGH I AM USING NON GPRS HAND SET MODEL NOKIA 3315 BUT AIRTEL CHARGES ME APPROX 200-300 RS EVERY MONTH FROM OCTOBER 2008 TO TILL DATE APRIL 2009.

I ALREADY PLACE MANY REQUEST FOR UNSUBSCRIBE THESE SERVICES TO AIRTEL CUSTOMER CARE THROUGH VOICE CALLING AND SMS. BUT THEY DID NOT RECTIFY MY COMPLENT.

AND ALSO IREQUEST FOR CLOSE MY AIRTEL NO. AND ACCOUNT PERMANANTLY, BUT THEY DID NOT DO THIS.
I HAD PAID THOUSANDS OF RUPEES TO AIRTEL FOR THESE ILLIGAL SERVICES FROM OCTOBER 2008 TO TILL DATE APRIL 2009.
AGAIN I PLACE COMPLENT (FOR PERMANANTLY CLOSE MY ACCOUNT OR AIRTEL NO.) TO AIRTEL REGARDING THIS ISSUE TO MARCH 24, 2009.THEY CALLS BACK ME AFTER 3 DAYS THAT YOUR PROBLEM IS RECTIFIED NOW AND WE WILL GIVING YOU 200 RS COMPENSATION FOR THREE MONTHS. BUT I WAS DISAGREEAND I SAID THAT CLOSE MY AIRTEL NO. PERMANANTLY.AFTER THAT THE AIRTEL NUMBER WAS DISSCONNECTED FOR 5 DAYS.NOW THEY AGAIN ACTIVATE MY NO. [protected] WITH THIS PROMISE THAT NOW ALL VALUE AIDED SERVICES WERE UNSUBSCRIBSD FROM YOUR AIRTEL NO.AND GIVING ME 200 RS DISSCOUNT FOR THREE MONTHS AS COMPENSATION AMMOUNT.
INSPITE OF THIS NOW THE PROBLEM REMAIN SAME.YESTERDAY 07-APRIL-2009 I RECIEVED 2 SMS AGAIN FOR CHARGING 10 RS EACH.

FINALY I AM GOING TO CONSUMER COURT WITH THIS ISSUE.

Gopal Rawat
[protected]