[Resolved] Airtel Postpaid — Irresponsible Airtel Sales Agent | |
I had taken a postpaid Airtel Connection about 3 weeks ago, would not have have been repenting as i am now. The agent came to my office and picked up all the necessary documents for a new connection and then all the problems started. From day 2 starts the verification calls from the agents pleading us to inform someone from another department that they had come and visited my address for verification which they did NOT ! Should have realised what i am in for at that time. Now 3 weeks later my mobile is nothing but a paper weight with the message - Sim card registration failed !! due to no fault of mine. The customer care does not want anything to do with it neither does the agent (Lakshmi - [protected]) who was perhaps interested only in meeting the monthly sales target last month. Impatience is the new life - ofcourse, monthly bills without any service!! Don't know what i was thinking should have stuck to Vodafone. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
The same agent Lakshmi collected the documents from me on July 8th. She gave the sim card and activated the number. But a week later I got an alert from airtel saying that the documents have not been submitted. Twice I got a call from a person who said he would come for verification, but never came. Now all my outgoing services have been barred. When I tried calling the mobile number of the agent Lakshmi ([protected]), it says number not valid. The response and service from the Airtel team is totally dismal and pathetic. And again feeling bad for switching to airtel from vodafone :(
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