[Resolved] Airtel - Postpaid — Non receipt of bill both on paper and online visibility | |
Number - [protected] 1. Paper bills not received for last 3 months and no actions by service provider after regular complaints. 2. Bills not visible online also on my e-account. Several complaints were made ( Reference number[protected], 17596031, 1752662, ) but nothing meaningful has been done as off now. The problem still remains the same. I still cannot view my last 3 months bill details ispite of having an online account. 3. The complaint was not even resolved after sending several "NO" messages to toll their free feeback number. 4. Because of this i am not been able to claim my official call bills from my company for last 3 months. 5. It seems that they do not want to take any responsibility for their system failure and that they do not have any duty towards the customer against the price that they are charging. 6. Moreover today on airtel.in there is no login ID display. The only thing which is displaying is their this Quarter results which they want to share with their investors. Whish means that no body can have access to bill details today. Should not they make alternate arrangements for customer to view their bills Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
Airtel — PAPER BILL NOT BEING RECEIVED
i AM NOT RECEIVING PAPER BILL OF MOBILE NO [protected]FOR THE LAST 6 MONTHS INSPITE OFSO MANY COMPLAINTS ON 121 AND 198. i HAVE TO RECEIVE REIMBURSEMENT FROM MY OFFICE FOR THE SAME. mOREOVER i AM ALSO Payinglate fee
due to non-receipt of the same.
i have been calling to customer care to send the bills, but we have onot recd any bills and diconnected the services, when we called to the customer care one person telling that alreday the bills are delivered and the another one is telling that there is no requst for u to send the bills etc.
not at all satisfied with the services, even when we want to register in airtel the page it self is not opening to us.
not at all satisfied with the services, even when we want to register in airtel the page it self is not opening to us.
Airtel — I am not getting my paper biil properly from last 6 months
From last 6 months onwords i am not getting my phone bill (paper bill) and sending unnecessary messages to my mobile. When i requested for cancellation of phone connection then they are responding.Airtel — paper bill not received for 8months
i am premkumar, octber 08 th transfer the prepaid connection to posdpaid connection, till now im not received bill, many more complind to custmer care but they gave lot register number gave to me but no action, want leave the airtel but this is my buziness number thts y im unable change d number. airtel s 10 th biggest company in the world but in india very worst custmer care service especialy tamil nadu- tirunelveli.my number[protected].Airtel Paper bill — Airtel paper bill not received
I have not received AIRTEL paperbill for the month of August,09. I have been contacting AIRTEL customer service since than. Whenever i contact AIRTEL customer service i get a reply that within 2 / 4 / 9 ( number of days ) i will receive my paper bill. The submission date of claim is already goneRequest you to check this on priority and send me the EBILL URGENTLY on below mentioned e-mail ID
Regards
Arun Dsouza
[protected]@gmail.com
[protected]
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AirTel — NON RECEIVING OF BILL
Sir,I got a Airtel postt paid connection in 21 Nov 07. My No is [protected]. Monthly detailed bill for the period from 21 Nov 07 to 10 Dec 07 has not yet recd.