[Resolved] Airtel Postpaid Card — bill is having some wrong charges

[Resolved] Airtel Postpaid Card — bill is having some wrong charges

K kiritbhai janardanbhai trivedi from Mumbai, Maharashtra

dear sir, i am using 3 post paid cards of cug in pgvcl scheme. out of 3 cards i m getting wrong call charges from my mobile no. [protected] from last 2 bills. the numbers is [protected] and coast of these calls is around 60 Rs. i complaind to customer care (121) last time but they are not replying me properly. and they are telling me that this is service provider's number but i need explaination of this. because we are not using any of services like GPRS or any other than why we are getting this bill. please do the needful in urgent. thanking you Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Ashot Shahbazian

This number is used by fraudsters to receive texts from hacked or infected phones.

I suggest that you delete all applications, reset and then re-flash your handset. Then watch your bill for some times for unathorised charges, and if you shoose to reinstall applications do it one-by-one while watching the bill.

We are an SMS Hub and detect/block messages to such numbers (there are many)

Kind regards,
Ashot

yathiraj13

from Delhi, Delhi

Airtel — WRONG CALL CHARGES PLS DO IT NEEDFUL.

Hi,
I am using Your air tel service from past 3 year's,My number is [protected],
Now a day's My call charges airetl to airetl -50 ps and airtel to other 1Rs.
so i planned for Mobile portability,after that i got the call from airtel
customer care and told the tariff like ths.
Air tel to air tel 30ps
Air tel to other mobile 40ps
But still its not implemented on my number.Now i planning to think about that,
meanwhile i called air tel customer care also but no Use..
Please look for that and resolve my issues.
Kindly reimburse my deducted charges.

s.pravin

from Mumbai, Maharashtra

Mobile card — Wrong Bill plan

My air tel no [protected] post paid card billing wrong bill when i purchase that card that time air tel customer gay tell sir only get bill 200 and service tax but actual plan is different why should i pay more that 200?