[Resolved] Airtel Postpaid Card — Discontinuation of the card | |||
Dear Sir A postpaid connection was sold to me at my door step by one of the Airtel representative. It was having advance pay of Rs.900 for one year usage with specific call rates.I had asked her regarding the next year payment as i was not very keen to go for the card. She had told me that i can discontinue the card by intimating it to the customer care officer and i did the same. Still i am getting calls to settle the bills for which i have not utilised any of the services. Even i have received a mail for legal action. I have not used the card and intimated the discontinuation to the customer care. Regards yogesh [protected]@gmail.com Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Feb 15, 2013 Airtel Customer Care's response Namaste yogesh, This is to inform you that your concern listed on 14 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 19, 2013 Airtel Customer Care's response Namaste yogesh, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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