[Resolved]  Airtel - Postpaid Connection No [protected] — messy service

I am an user of airtel postpaid connection and my cell no is [protected].I got this connection as an add on benefit to my husband's mobile as he enjoys a corporate connection with airtel. My husband Mr.Subarna Shyamroy contact no [protected] is a corporate customer of airtel as he is working for reliance industries.My no was working fine untill a couple of days when it started giving the message "sim card registration failed" It was an absolutely absurd situation if the connection suddenly gets hanged when u r in the middle of the day and out of home and all connectivity is lost!!! The same thing happened with me and i was absolutely lost and did not knew what to do. I frantically called up the two bloody so called helpline no's of airtel [protected] and 121 but none of those executives cud solve the problem insted kept me on hold for long long duration and kept on transferring the call from 1 dept to the other!!! The help line no's are also worthless where half of the options which are being constantly and meaninglessly repeated by the IVR does not work!!!

Till date despite of several efforts by both me and my husband my sim is not working and it is still showing the same message as "sim card registration failed"and I want a resolution for the same.Its absolutely unacceptable from a service provider of such an utility service like a cellphone which is indispensible in today's world.
I dont know whether any action will be taken in this regard or not but as a citizen of a democratic country I have the rights to voice out my grievances and I pray that stern actions should be taken against these kind of irresponsible service providers like AIRTEL!!!

Regards,

Ronita Chaudhuri
[protected]/[protected]