Airtel Postpaid — FRAUD POSTPAID BILLING

 
3 Reviews
Kerala, India
 adwaith
Dear Sir.

I , Arunkumar, one of the valued customers to AIRTEL had taken the connection bearing Mob.No [protected] five years above for Kerala. Inspite of my intimations to the customer care locally about the Billing descripencies, no initiations has not been so far taken place and I was forced to remit the bills since the day one I had connection.

Since I am bearing the fraudulent bill, because of my exigency not having the time to approach personally,
for the past 4 months, ie.,May, June,July & August 2010 ,they have taken me for granted,& all world wide countries ISD CALLS not literally made by me, added into my bill & forcing me to pay approx.Rs.33000.00.

As I am an ordinary sales executive doesn't have any international contacts, it is surprised to note and forced to approach Online Consumer Forum for justification.

The efforts made by me as gone in vain because there is no body to respond.

The intervention of yours is needed to do the justice in this regard.

Regards,

ARUNKUMAR.V.
PALAKKAD
KERALA.

[protected]@airtel.in
toarunpillai.[protected]@gmail.com

dateTue, Oct 26, 2010 at 6:39 PM
subjectRegarding Your Airtel Mobile Number - [protected]
mailed-byairtel.in

hide details Oct 26 (6 days ago)


Dear Mr. Customer,



Thank you for contacting Airtel.



This is with reference to your concern regarding the billing discrepancy
towards your Airtel mobile phone number [protected].



As per your telephonic conversation with the undersigned, we would like
to inform you that the charges levied against the ISD usage towards the
account (phone) number [protected] are correct and valid. Furthermore,
the same have been calculated as per the predefined applicable tariffs.



We regret to inform you that we would not be able to process any credit
adjustment towards the account as the charges levied and reflecting in
the billing statement are absolutely accurate.



Should you require any further assistance, please do not hesitate to
contact us directly at [protected]@airtel.in
<mailto:[protected]@airtel.in> .



We assure you the best of our services.



Regards

Rekha Kesharwani

Airtel Customer Service
Complaint comments  2 Comments     Updated: Share0Tweet0

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Comments

airtel mobile bill post paid — billing scam

Sir,
Here i faced problem with your billing , Last month billing I found some fake entry in my bill, I had discussed with your customer care officer Mr A ghosh his no is [protected]. he said that he going to forward the same to concirn dept. but still no reply from your end.

In this month I had recive to SMS from your billing team, on 16th oct my useage as per you was 4230 and best joke is on 17th oct your SMS is 7903. which is absutletly fake i belive.

Do act on this right now other wise I am going to stop using this connection and not going to pay any ammount.
sir,
i m unable to see my bill on internet

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    Customer satisfaction rating
    23%
    Complaints
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    Airtel Postpaid - FRAUD POSTPAID BILLING