Airtel Complaints & Reviews

Yeah even I'm facing the same problem with airtel.

Hi

Im Anithaa using prepaid connection [protected]. A month ago i was asked to submit my ID proof details to the nearest airtel centre but the connection im using now was taken by one of my friend's father and now we dont contact each other.. The connection was taken from Hosur airtel centre now i stay in chennai and its highly impossible for me to contact them now.. I tried explaining many times that i ve been using this number for the past 3 years ( i got a verification call as soon as i took the connection, i have given my details as well) and im ready to submit my ID proof but you are not accepting which leaves me highly disappointed and im completely dissatisfied with your services.. I need a way to change my prepaid connection to my name..

Please contact me on [protected]@rediffmail.com..

AirTel — ID/PROOF

ONCE AGAIN I SUBMITTED MY I/D PROOF AGAINST MY MOBILENO:-[protected] DT.20/12/10 AND DT.24/12/10 AT AIR TELL AUTHORISE CENTER SHEEBA TELL ,JAIL ROAD, TILAK NAGAR, NEW DELHI.PLEASE ATTACH THE SAME WHERE IT REQUIRED.

Airtel — costly vouchers

i m using airtel connection from past 4 years. m very impressed by ur service n network but ur message n other voucher is very costly. i bought a message voucher of rs 42 something n i got only 100 free messages.i mostly used to do messages instead of making calls.earliere ur message voucher was of rs 32 only, in which one message was of only20 paisa that was ok for me. but that scheme is now finised. there is now only one voucher of rs 42. so please its my request to change your schemes of messages. it should be cheaper otherwise i will have to take a new connection of other company. there is lot of other cheaper connections.

i am rahul. 24 oct. ko mere pas apka sms aaya tha ki *321*133# dayl kare or paye 30 rs. me 300 sms. wo mene activate kar diya.usi time 30 rs. kat liye or sms apki service 2 hour me suru ho jayegi.lekin abhi tak servie suru nahi hui. mera last comp. nu. h-CBNRA[protected]. MERA MOBILE NU. [protected] h

Airtel Prepaid — blocking outgoing calls without valid reason

Complain emailed to "[protected]@bharti.in"

Sir,

My mobile no. is [protected] and registered in the name of Chandresh V. Shah,
I am using this no. from more then 3 years.

My out going calls has been blocked with no valid reason from 24.10.10. Before that on 23rd i had a voice message that my documents are improper and my call was diverted to your customer care executive who has verified my registration details and my outgoing was activated. then why again it was blocked the next day. On[protected] at around 9.15 am my call was again diverted to your customer care executive who assured me that within 4 hours my outgoing call will be activated, but it didn't.

Again after 4 hours i complained to your customer care executive who gave me a complain no. "[protected]' and assured me that it will be activated within 6 hrs. When i asked the reason for blocking my outgoing he informed me that it was due to technical problem. but the problem remained same even after 6 hrs.

At around 8 PM again i complained and i was given a complain no. "[protected]" and i was assured that my problem would be solved within 1 hr. But it didn't till now. again i complained today morning and i was given a complain no.[protected]. when i asked for the reason again i was informed that my outgoing is blocked from "Bharti Telecommunication" and i have to submit my document again.

I don't understand the system of working of customer care department. Am i a fool? why am I getting different reason every time i complain for the same problem. If my documents are not proper then why is my card activated since last more than 3 yrs.
What is the problem with my documents. No one is giving me the proper reply regarding the fault in my document.

I request you to give me the valid reason why my outgoing services is blocked. If my documents are not proper please email a copy of my documents filed with you and the faults in it.
I assure you that i will provide all the clarification regarding my document.
Kindly look into the matter as early as possible.

Regards,
Chandresh

Sir,

My mobile no. is [protected] and registered in the name of Deepak J. Nangre,
I am using this no. from more then 3 years.

My out going calls has been blocked with no valid reason from 26.10.10. Before that on 23rd i had a voice message that my documents are improper and my call was diverted to your customer care executive who has verified my registration details and my outgoing was activated. then why again it was blocked the next day. On[protected] at around 2.15 pm my call was again diverted to your customer care executive who assured me that within 4 hours my outgoing call will be activated, but it didn't.

I am having a similar problem. 2 days ago, my outgoing calls were blocked and I was getting a message saying my documents were not in order. Today, October 28th, 2010, my outgoing calls are being rejected for seemingly no reason. My number is [protected].
I do not know that the issue is - I cant even call 121 - my call is rejected there as well !!!

I finally visited the local Airtel office taking time off from work. Turns out they want me (and many others) to resubmit documentation ! So instead of sending a SMS requesting us to do so, they hit upon this GREAT CUSTOMER SERVICE idea of simply stopping outgoing calls - of course al lo[censored]s wil be forced to come running to you. I must compliment Airtel on really knowing customer service ! Treating customers like cattle is the way to go - Bravo !

My name is Sreekrishnan. Even I am facing the same problem. I am not able to make calls from my number. The interesting part is that I took the sim just 2 weeks back and submitted all the required documents at that time. Now I have been asked to resubmit the documents. Now I am not able to make or receive any calls from my number. Please help me put. Its very very urgent.

My number is [protected]. Thank You.

Airtel — no outgoing calls without a reason

Dear Sir

I am an AIRTEL subscriber of Assam having no [protected].The no is in the name of my father Mr Nirmal Kanti Choudhury. Around 4/5 days back in the evening time when I tried to make a call, I notice that no outgoing calls are allowed from my no. A pre-recorded notice I got that my no has sent for verification and asked me to dial a no if I wish to talk to a customer care executive. I did the same for more than around hundred times but every time after dialling it got disconnected. I contacted the local franchisee and they also asked me to call the customer care.

When I tried to make a call, I noticed that money is getting deducted from my account, though no messages and calls are allowed.

I am not happy to say that I am fed up and highly disappointed with the service of Airtel. If the same process continues I will have to switch to some other mobile operator.

I will expect that you will take that matter seriously and will resolve the problem as early as possible.

Dear Sir
my dth no [protected] since installation on November29, 2010, I was recieved poor signal and cause told by service engineer it was due to side building that causes poor signal quality.after two months from February2011 Irecieves only few channel in good response.from May2011 it was stopped with showing error code B007&B001. It was not corrected calling several times at customer care.it was shifted on July20, 2011 with shifting charges vide receipt no E3619375 Rs300.00 and now again Iwas not able to see any channel, It was regularly disappear with vedeo and sound on all channel .This was about AIRTELL DTH who claims for quality in advertisement.
thank
Dr A.K.Mishra
mail [protected]@gmail.com

my problem is not solve ...
bihar airtel service center is provide very very bad service. i cant expert.

please return my money. after this service i never use any other service..

sir
this naresh
i am getting wrong calls from this no [protected]
and their is no proper details u r providing for the custermer who is using this sim

mai gopalganj distt. ke bangara vill ka rahane wala hu mere yaha airtel ka jo netwark hai wo mere yaha se 2km airmilage ki distance par hai mere pure sircule me netwark strenth kafi weak rahata hai iske liye hum kai logo ne kai bar complain kiya hai par hai re bihar ki airtel ki costumre sewa aaj tak is par koi sunwai hi nahi hui.

Airtel Himachal — sim deactivated without any reason

sir
I had purchased sim of Airtel Having No. [protected]. Preliminarily the sim was got activated by the company. Then when after few days I dialled from the mobile No. [protected] the call gets attended by the customer care of AIRTEL and they again verified the details. Now the No. was again deactivated by airtel

iam anup kumar soni mai pechly 1.1/2 mahiny sy aap logo say riqwest kar raha hou ki aap mara no disconect kar dijiya lakin aap logo ky kaan may ju tak nahi raygte hai'

sir this is to inform you that our internet connection was disconnection since 15/10/2010 and we also paid the bill.
We complain for this many times but there is no action has been taken.
This is a request, please provide the connection as immediately as possible.If the connection is not provided then we can not further pay you the bill amount and even also the rental charges .
Our Airtel Number is [protected] by the Nme of ASIT MAITY.
Contact No:-[protected] or [protected]

Regards
Anshu Maity

Sorry, one correction here :

Bill Date : 27/09/2010 instead of 27/09/2012

@Rakesh. I have written the mail to you and to the Nodal officer. No one is interested to solve the issue.

Bharti Airtel Broadband Service — Fraud

Hi,

My name is kujit singh and I am from Delhi. I recently witness a fraud from a Brand Called "Airtel Broadband service".

On the September 20th, 2010 there were two Airtel sale people were at home door, to complete a survey. As i was aware about the great services of Airtel Broadband internet and was looking for the service for my home, so I invite them inside to know more about the offer. I was informed by one of the sale representative that I can enrolled for the service by paying the installations charges of Rs. 500.00, so I provide them the required information like the photograph and the photo identification proof and also gave them the Rs.500.00. I received a slip of the conformation of enrollment and a commitment of service activation within the 3 days of time duration. Regrettably it couldn’t be possible and i start connecting the sources to know the status of me Broadband services. So first I called the number which I received on the time enrollment which was the number for Mr. Ranjit with the contact number ([protected]) and the response I revived was Sir we don’t have the line in your area so we can not provide you the service. After receiving the information, when I asked for the refund and the reason why I was informed and enrolled for the service if you don’t have a line here, he conference me with his boss Mr. Raju shrivastav.

The supervisor asked me to get 10 connections in order to get my services activated. I would like to know the process for the Airtel Broadband service activation. Is this required for all the customers to get 5 or 10 connections in order to there service activated? So we end up with bad customer experience and a fake customer service promise of Airtel Broadband service.

WOW you did it Again.

On the 11th October afternoon I received a call which was again form the Airtel Broadband service. In that call I was informed that we (AIRTEL) has successfully installed the internet lane in your locality and now I can enrolled for the services again. I informed the whole story to the sale girl that how I was cheated and miss guide from Airtel in regards of my service activation. However the sale representative told me that this time she guaranties me 110% that they have the service in my locality. Being a victim of fake promise I still make my mind to give Airtel a second chance.

Here I would like to inform you that I disconnect my current internet services as i have my billing cycle 12th of every month. And the same sale representative came to collect the form and the money again which I revived last time through courier service. So this time I also enrolled for the IPTV service also and get the conformation of 3 days to services get activated. So I fill a form for IPTV and gave them a Rs. 1750.00 check. But after waiting for more then a week I decided to know the status of my request, but when I called Ranjit the same guy who enrolled me first time and also the second time, he informed me that they don’t have the services available in my area.

Being a frustrated consumer I decided to visit the office of Ranjit. And I called him again to know his address, pleas note that following is the address I received form Ranjit:

B-201/4
Gujrawala Town
Part 1 Delhi.

This is the address for Fortune Sales Corporation, and amazingly Ranjit was not aware about the route for his office. However I tried hard I locate the address. So I visited the place and told them the whole fraud happened with me. The officers proposed me the refund for the recent request and also told me about the offer for the new customers. If a new customer joins Airtel services he/she will get a Reebok watch or sun glass, which was not informed by Mr. Ranjit.

So I have some matter of concerns and questions form Airtel:
1. Why I was informed and enrolled for the services when there were no services available.
2. Why as a consumer I was harassed and miss guided by Bharti Airtel.
3. second time when I told the sale representative that I don’t have the service here in my locality, why I being promised 110% that I will receive the services in the next 3 days
4. Why I was asked to get 10 connections in order to get my services activated.
5. Who is responsible for this fraud and miscommunication?

Please be informed that I am not writing this e-mail because I need the Rs 500.00 refund, but I would make sure that kind of fraud and worst service I received as a consumer nobody ever faced it

If you need the scan copies of both the RS 500.00 SLIP and the copies of form, please revert to me with the e-mail address. I would love to share the information with you.

Victim of fraud from Airtel

Kuljit singh
[protected]/[protected]

Hi this is Rahul Roy. I using Airtel broadband for past 1 year and no issues so far with the connection except one. Sometimes, the speed decreases to such a level that I can't even open my Google home page which was not found in Tata wimax connection. Rest of the other things are fine. I am really happy with the customer care services which I was not able to get in my previous connection i.e.Reliance and Tata. I would like to thank to the Airtel Customer Service Team and their support to me in solving my each and every queries. I have two more questions to ask i.e. Firstly, I would like to know that if Airtel is providing 2 Mbps tariff plan with unlimited downloads with no fair usage policy. I really hate that stupid fair usage policy which has been adopted by Airtel and that bloody BSNL. I would n't mind in paying the price of 2 Mbps tariff plan but I just want to know the same. Secondly, I would like to know when is Airtel going to launch the wimax broadband. I am very eagely to know it and if such plans are there, I would be the first one to get it. I am just eager to know about it. I request the Airtel Customer Service Team to provide me the correct details regarding the two queries.

Thanks in advance,
Rahul Roy

from: [protected]@yahoo.com my airtel number[protected]

dear sirs
i am not receiving airtel broadband bills at all, despite my several reminders
over phone. the customer service in this area withregard to forwarding of
bills is very poor and deserve your immediate attention.
please do the needful and ensure thati receive the bills regularly
every month. thanking you,

yours sincerely,
v. Prashaanth.

AirTel — not service centre

no outlet
no proper service
no card and ec availability
no service point
no airtel office


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why u dont port my no.[protected].its already over 90 days. And poor coustmor service no one pick the call .

my account no [protected] they have deducted an amount of Rs. 99 from my account can i have the details on this further can airtel stop sending unnecessary sms to my account