[Resolved]  Airtel Postpaid — Postpaid plan cheating

Address:North West Delhi, Delhi

Airtel executive committed to provide special postpaid plan post MNP request. Activated a different plan and cheated me. Totally shocked by this behaviour of MNC like Airtel.
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel Post Paid — Cheating by executive

I am staying in Thane west where in my society Airtel is installing one tower. since airtel is installing one tower in my societyOne day an executive came to my place and give me a good post paid plan whic will come under corporate scheme. i found that scheme good and opted the same immediately. the plan was
monthly 199 rental.
200 Mins free
200 SMS free
30/ 50 /R.1 calls
STD @ Rs.1
he told me that first bill will come at R.1.50 for STD and we have to pay and inform that executive to shift the scheme to STD @ 1 rupee. it is almost two months now, i am trying to contact that STUPID EXECUTIVE FROM AIRTEL..his Mobile no. [protected] is switched off till date (tried while writing this as well). i have deposided 599/- as security.
THIS IS WHAT AIRTEL IS DOING. CHEATING, CHEATING, CHEATING by giving wrong scheme to customers...

Bharti Airtel Ltd — Cheated with me on plans

I am running with a connection of airtel from last 2 years. There is no delay in payment in any month. They called me on 24th dec and asked me abt new launched plan. I was not clear abt the plan but I asked them yes after a hour I again called up them to stop and don't change my plan as my current plan is cheaper then what they offered me. They simpli answered that once after change request the plan cannot be changed.

This is a cheated.. I want to log a compalint regarding a cheated plan given to me.. This is nothing but the harrassment with customer.

They closed my earlier plan and implemented a new plan on my number. I don't want this plan at any cost and I will definately recommend all my friends to stop airtel connections on orkut and I will definately mail to all my couligues and chain mails to stop buying AIRTEL the fraud company connections.

I will also sue airtel for a cheat with me and ask them to pay a fine of Rs. 1lac as I am closing my connection b'cos of company's fault and I lost the number running from last 2 years and my market.

Regards
Pawandeep Singh
[protected]
I have been an airtel (pre-paid) customer from last 3 years and during this long period i never had any complaint for their services, but from last few month i m being charged unknowingly for the services which i neither used nor subscribed. recently on 20 dec 2009 at 7:48am i got a msg from "54321" saying tht i have subscribed "subwaphvideo30" and being chared Rs. 30/- for the same. Before that i was also charged for "job alert" service which i never subscribed. Even talking to customer care associates went useless and they couldn't do anything they said. i m really bugged up this time and want a full time solutions for such problems. please help or i will have to some other network which i dont really want.
Namaste Mr. Jain,

This is to inform you that your concern listed on 01 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Jain,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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