[Resolved]  Airtel / Prepaid 3G Internet — Extend validity of 3G pack

Address:

Kurukshetra, Haryana

03/Apr/12: After submitting my earlier complaint (written below), I have got a phone call from Airtel today and it was disgusting the way they tried to compensate on my complaint.
The person who called me from Airtel offered me a recharge for 200MB of 3G usage in place of 3GB of 3G data usage.
Can anyone compare 200MB vs 3GB. And they dont have any explanation or any other resolution on my complaint even when the activation of my SIM card delayed because of Airtel backend problem.
Anywaz, I alert all the readers to think twice before you go for Airtel.

Regards, Akhilesh Gupta
akhilesh.[protected]@gmail.com
[protected]

02/Apr/12: With reference to my earlier complaint for the activation of my Airtel 3G prepaid number [protected], after lots of complaints I have finally got my number activated after 20 days of taking the SIM card and here is another concern:

I promised by Airtel outlet, Kurukshetra to provide me with 3GB of 3G data usage for 30 days, but as stated in the above complaint my number got activated after 20 days and thus I have used the 3G data services only for around 10 days, and my data validity for 1 month is already expired. After sending emails and complaints to Airtel customer support again and again, they are not ready to increase validity of my data usgae so as to match 1 month in total.

As the above problem was from Airtel and I waited for more than 15 days for activation of my 3G number, they should now extend validity of my 3G data usage for me, but they are not ready to extend validity of my data usage.

I would really appreciate if all the readers of this post will never opt for Airtel in future.

You can reach me at [protected] for any further information.

Regards|Akhilesh Gupta