[Resolved] Airtel Prepaid — Airtel Prepaid recharge not done

patlo98

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh

Hi Sir/Madam,

I did pre-paid recharge through ICICI bank netbanking.

Even after 24 hours, the prepaid recharge not done. Please see the following details and resolve the issue soon.

Payment History - View Details
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Customer Details
[protected]
Payment Details
Payment Id [protected]

Amount (Rs) INR 99.00
Date of Payment 18/02/2013
Debit Account XXXXXX560559
Payment Status Success
Payment Remarks 0101

Thanks,
Pradeep

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Oct 27, 2016

Complaint marked as Resolved

Verified Support

Feb 19, 2013

Airtel Customer Care's response Namaste Pradeep,

This is to inform you that your concern listed on 19 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Feb 21, 2013

Airtel Customer Care's response Namaste Pradeep,

We would like to inform you that your concern listed 19 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33