[Resolved]  Airtel Prepaid — Deduction of money again and again without any asked service

AirTel — Horrible and embarrassing airtel

I have given airtel a check of 1500 rupees on 7th of august. after waiting for almost 15 days and calling them for 'n' number of times, i got to know from airtel customer care that connection cannot be given due to technical difficulties. they said they will refund the money when i called them on 22nd of aug. Today i.e 31st of Aug, they have come to my house thay are ready to give the connection and i have already taken tata indicom connection.

These guys are really frustating customers, bluffing customers with false promises that connection will be given in 2 days...

what should be done for such a stupid service...............

Airtel Prepaid Connection — embarrassing the customer

I am a central Government employee and had taken a prepaid airtel connection n the year 2007 and also submitted all relevant documents i.e. residence proof, service certificate, copy of govt. I/card, pan card etc. But on 07.10.2010 one sms was sent by airtel and asked me to produce the document again by today itself otherwise my service will be stopped. When I contacted Customer Care and told that I am not in the town and it is quite difficult to the document within 24 hours and have already submitted the same in the year 2007. If require, I am on leave and will resume my duty at Siliguri on 25.10.2010, and if it is so necessary then they should have intimated me before a week or should wait till 25.10.2010. But Shri Pradeep Roy and Rakesh Kumar of Airtel told me that it is not possible and I have to submit the documents within 24 hours by hook or crook. When I asked them that I want to take to the Senior member of Airtel that where it has written that I have to submit the document in 24 hours and cannot wait for a week or can not intimate the individual before a week. then they reluctant to give the answer. Hence you are requested to kindly help me out, if not I may be permitted to file a suit at your esteemed site. thanking you sir. Yours faithfully, S. N Adhikari, [protected]

I am also facing same problem. with addition with this airtel has changed my tariff plan without taking any confirmation from me. When I had asked about this then call center executive had asked me to do recharge of 100 Rs. to reset tariff plan. But my problem is not solved.

I would like to suggest all "Not go to Airtel Airtel is chor company"

Sir
I have prepaid account with AIRTEL no [protected] there have been deduction of money from my account many times for the services not requested by me. This puts me in very embarrassing situation when I speak to customer care. There were occasion when my mobile no was blocked to speak with customer care to register such complains. I have requested many time to start DND(Do not disturb) service but no action has been taken so for. Please look in to the matter.


Thanking u.

Dipanjan