[Resolved] Airtel Prepaid — Connection Inactive | |||
Hi Airtel Team, I am using a Airtel Prepaid connection for past 5 years. The number is [protected]. Suddenly my SIM become inactive from 28th september 2011, without any prior communication. When I checked up with your customer care, i got the reply as i need to provide some evidence for photo and address proof to enable back my connection.When i asked about the lack of prior information, the call is disconnected from customer care. I have given this number for all records and hence activate this number. I regret to say that the response and actions from Airtel in this regard is not satisfactory and inefficient. Regards Pradeep Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi Rakesh,
My number got activated today after submitting my document proofs.
But there is a deduction of approx .15rs from my account without any valid reason.
After calling customer care i understood that it has been deducted for some Airtel live which i never availed for.
That too it is deduced for those inactivated days also.
I am charged even for calling customer care.
I am very sorry to say that there is complete lack of transparency between Airtel and the customers, by which, it is clear that Airtel is making fool of there customers.
I don't know how to escalate this now, so seeking your help.
Regards
Pradeep
Disappointed customer
[protected]
[protected]
My number got activated today after submitting my document proofs.
But there is a deduction of approx .15rs from my account without any valid reason.
After calling customer care i understood that it has been deducted for some Airtel live which i never availed for.
That too it is deduced for those inactivated days also.
I am charged even for calling customer care.
I am very sorry to say that there is complete lack of transparency between Airtel and the customers, by which, it is clear that Airtel is making fool of there customers.
I don't know how to escalate this now, so seeking your help.
Regards
Pradeep
Disappointed customer
[protected]
[protected]
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I regret to say that the response and actions from Airtel in this regard is not satisfactory and inefficient
pls solve my problem As soon As.
Regards
Mohmmad Rashid
Email Id- mohd.[protected]@gmail.com
Mobile No-[protected]