[Resolved]  Airtel Prepaid — without information deactive net pack & sms pack and without information cut balance from main account

Address:

Auraiya, Uttar Pradesh

respacted sir,madom
my name is gopal and mo.no.-[protected].maine 22-01-12 ko 250 Rs ka recharge karvaya aur usi din mera net pack expire hona tha lekin mujhe iski koi jankaari kisi tarah se nahin di gayi.maine usi night me jab net sarfing ki to mera balence net pack se kat raha tha,aur uske baad without informetion mere men acount se 93 Rs. desue kar liye gaye.esa hi mere sath sms pack me bhi kiya gaya.aur jab maine iski complaint 121 care pe ki aur unse kaha ki aap callar tune aur redio jaisi sarvice ectivet karvaane ke liye costumar ko dely 10 sms kar sakte hain lekin costumar ka koi plan deactive karne par aap use 1 sms nahin kar sakte to mujhse kaha gaya ki hum esa nahin kar sakte,aap ko jo karna hai kariye.uske baad maine M.N.P. ki reqwest ki to mere paas call aaya aur kaha gaya ki aap M.N.P. nahin kar sakte.24-01-12 ko mere acount se 25 rupaye bina kisi call,net,aur sms kiye hi desue kar liye gaye aur jab maine iski complent 121 pe ki to kaha gaya ki 198 pe call karo ,198 pe call karne pe kaha gaya ki 12118 pe call karo aur 12118 pe koi responce dene ko taiyar nahin.is tarah samthing 200 Rs. mere acount se kata ja chuka hai.

sir,madom
"is tarah se telicom compny's dely lakhon costumars ka haressment karke karoron Rupyon ka gaban kar rahin hain,aur un lakhon costumars me 5% hi consumar forum tak ja pate hain.kya inke liye koi special low nahin hona chahiye"

thanks &regards
gopal auraiya
mo.no.-[protected]
[protected]@gmail.com