[Resolved]  Airtel Prepaid — unnecessary charges MCA

4 months back I switched Airtel PostPaid to Airtel Prepaid becoz of poor network in my office as well as home and stopped using services from Airtel.Kept the number only for few imp calls. Sent SMS to stop Missed Call Alert service thrice.But in vain. inspite of recieving a confirmation sms that the service MCA has been stopped I am charged Rs 15 everymonth. I have all the sms saved as a proof and I am going to the head office of Airtel in Malad.Pls dont take Airtel connections.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel Prepaid Connection — unnecessary charges on prepaid bill

I am an airtel prepaid customer,but why.....God knows airtel company charges criket update charges from my prepaid account or some thing else.many times i have visited airtel customer care centre, also i have talked to service executive at call centre but all in vain,not any solution i have got till today,and every time i recharge my mobile but my account shows negative balance and i am unable to make any call to any body,
so plz do something because i am fed-up with this sort of service that i never expacted from such a large company.

Regards,

Praveen Yaduvanshi
Advocate
Rajasthan High Court
[protected]
[protected]
[protected]
Jaipur
Dear sir/madam
my rajasthan airtel prepaid connection (life time) no is [protected]. please urgently sent me incoming and out going call details of months october08 and november08 on my email id.i m very very thankfull to u...awaiting here





Ram kumar
Sir,

pls. give me information about prepaid bill.


last month my phone has been lost.i disconnect my number but i want to continue use this number and i need last year bill.pls.give me information can i reciept bill.pls. give me processor for get it.
Dear sir/madam
My airtel prepaid connection no is [protected]. please urgently sent me incoming and out going call details of months June08 and July08 on my email id.i m very very thankfull to u...awaiting here
my mobile no is [protected] i want to close my MCA service(Missed Call Alert)
For this MCA service, Aircel has charging Rs. 15/- for each month. As per the service, I am not getting Missed Call Alerts from Aircel. Several times I have complained to customer care and lodge complain through email. They are saing there has no problems for MCA service. But I am not receiving Missed Call Alerts...
my mobile no is [protected] i want to close my MCA service(Missed Call Alert)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54501
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information