[Resolved]  Airtel / Prepaid — Misleading SMS

Airtel Prepaid — Misleading SMS

Couple of days ago, 3 or 4 SMSes were sent with the following text "Dear Customer, this number has been changed. Please call 543212 to access the service. Call charges apply". This is totally misleading and after dialing the number couple of times, I noticed, Rs. 3 was deducted each time. I was under the impression that my mobile number has been changed. When Airtel customer care was contacted, they are giving an arrogant and monotonous reply, 'it is chargeable, because you had called that number'. They don't even understand the 'core' issue. This is not the way customer should be treated. Gandhiji said "Customer is the king" but, Customers are treated shabbily at our home whereas you get a royal treatment outside india (most of the places).

The service industry has to learn and correct all customer related issues for a better and satisfied tomorrow. This is the poor customer's wish. Harish.

Hello,
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal (it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day.
Apart from that you can register the case for fraud of Credit card, Debit card, Abuse email, Hacking, Miss calls etc. For any fraud you can register online easily .
It is advice to register a case online with www.cybercrimepolice.com as they are very efficient .
Thanks

Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com

Message From: http://www.cybercrimepolice.com/

Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.

Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com

Please refer to my complaint no.[protected].
I have been REGULARLY receiving sms's from you saying that Iwill get 1000 airtel to airtel minutes by a rechrge of Rs. 197.
But I got only Rs.444 minutes when I recharged on 4th August at 5:26pm, with trans ID 6036502
Inspite of several phone calls to customer care after 8th August I have met with false promises and made fun of my complaints.
I was also told that Rs. 556 has been transferred to my account, which I have NEVER received. PLEASE DO LOOK INTO THE MATTER, AND GIVE ME MY Rs 556 WORTH AIRTEL TO AIRTEL MINUTES.

Dear sir/mam,
this is to inform you that i had been using your Airtel no.(+91-[protected]) since march 2008
i had alredy faced many problems.
now this new has also taken palce..
i got my no. recharged for the new SMS pack of Rs 9/-...but this is not in progress yet...why so...already 30 hrs+ time has been passed away...
MOST IMP. "no. is not connectin to CC also..."

if you dont value ur coustmers...then i think u may not solve my problem...many other compnies are giving much better offers at cheaper rate...

thankin u in antipaction
will be waiting for your POSITIVE reply

your's faithfully
Mr JAY NANDWANI

I have been continusely receiving messages on my airtel prepaid number at odd times .Imade a complaint also but there is no response from your side.
This is sumthing very shameful.If now it is not resolved i will move to the consumer court for disturbing people at odd timings they are playing with the privicies of the local man.
Soo, pls look into the matter VERY SERIOUSLY.
IMPORTANT.