[Resolved] Airtel Prepaid — improper billing

[Resolved] Airtel Prepaid — improper billing

N NAVIN MOHURLE

hello i am navin mohurle and my mobile number is [protected] I recharged my phone with rs.89 on 6 th of january for gprs usage where i was told that i can use 100 mb in day time and 2 gb in the night.but on 28 th of january,at 6 am in the morning ,you deducted my download from my daytime usage which was around 36 mb and also deducted my whole balance which was around rs.23.And when i complaint about it at my nearest airtel relationship centre at Nandanwan in Nagpur,they refused to help giving excuses. So i request you to please refund my balance at least which was deducted due to the billing error. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Mohankumar.S

from Bengaluru, Karnataka

i want a call detels of this number [protected] deteals of 12 month ???????????????????????please send the deteals to this id [protected]@yahoo.com, mohan[protected]@gmail.com???????????????????

Rajesh

from Mumbai, Maharashtra

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay chugh
Airtel Customer Service Team