[Resolved]  Airtel Prepaid — Ringtone charges deducted even when I had not Registered for the service

Airtel Prepaid Card — deduction of balance without being subscribed

i have been charged by airtel number of times without being subscribed to any igmobi.com, rediffmail alert service and many others. in this regard I have lodged complaint to custumer care airtel services by they remain reluctant throughout.More than Rs.125 have been deducted from my balance without using any service or subscribing net service.

Therefore it is humbly requested to refund the amount at the earliest or otherwise I will sue Airtel authorities before appropriate consumer forum .

Yours truly
Gurpreet Singh

Airtel — PREPAID CARD- BALANCE DEDUCTED EVEN WHEN I HAVE NOT SUBSCRIBED

IN LAST 10 DAYS I HAVE RECEIVED TWO SMSS ' YOUR HELLO TUNE SUBSCRIPTION HAS BEEN RENEWED...' AND 7 RUPEES EACH HAS BEEN DEDUCTED FROM MY BALANCE. NOW TODAY MORNING I RECEIVE A MESAAGE STATING' THANKS FOR CALLING HEELO TUNES, YOUR SUBSCRIPTION FOR HELLO TUNE IS RENEWED'
WHAT IS THIS???/ I HAVE NEVER CALLED!!! I NEVER SUBSCRIBED!!!
AND LATER WHEN I TALK TO CUSTOMER CARE, I AM TOLD THAT THE RECORDS SHOW THAT A CALL WAS PLACED FOR HELLO TUNES AT 11 AM, SOMETHING!!! I NEVER CALLED, MY CELL IS NOT SHOWING ANY SUCH RECORDS, HOW COME ALL THIS CRAP IS HAPPENING!

I REQUEST YOU TO PLEASE LOOK INTO THE MATTER ASAP & RECTIFY. MANY SUCH CASES HAVE HAPPENED TO MANY OF MY FRIENDS. IN TOTALITY AIRTEL IS LOOSING THE REPUTATION IT WAS KNOWN FOR. PLEASE LOOK INTO THEMATTER SERIOUSLY AND LET ME HAVE MY MONEY BACK.

i have sim of friends airtel, nw they r charging me 1 rs/day without any notice.

I have received a message "Thanks for downloading poly tone from airtel" and rs 3 detected from my balance... I have not subscribed for any ring tone... My no. is [protected]... Kindly stop this and refund my balance...

Airtel Prepaid — ringtone charges deducted without providing the same

I HAVE SOUGHT HELLO TUNE FROM AIRTEL AND WANTED TO COPY FROM [protected] THROUGH AT-543211 ON30.11.2010 BY 01:21:03 HRS.A SUM OF Rs.30 WAS DEDUCTED BY 543211 ON 30.11.2010 BY 1:27:35 HRS. A CONFIRMATION MESSAGE CAME FROM 543211 IMMEDIATELY STATING THAT THE SONG WILL BE SET AS MY RING TONE AND Rs.15 WAS DEDUCTED FROM MY ACCOUNT. THE TUNE WAS SELDOM SET IN MY CALLS TO OTHERS. AFTER VERIFYING THE SAME I RANG 543211. TO MY DISMAY THEY HAVE DEDUCTED Rs.6 FROM MY ACCOUNT AND SAID THEAT THE TUNE SHOULD BE SELECTED BY ME AFTER LISTENING TO THIER ENTIRE STORED TUNESWHICH I OBJECT TO.i DEMND THE THE JANANI TUNE SHOULD BE RESTORED AND THE UNSCRUPULOUS DEDCTIONS SHOULD BE RETURNED. S.K.MUTHURAJ [protected]

Ringtone will be activating on my mobile ([protected]) without my permission. It’s a totally illegal and charged has deducted my account balance. For your information we have received a commercial call from Airtel and offer to some ringtone buy we have not interfere into same call (that call has complete and disconnect ) but it is a atomically activate. I did contact to customer care executive but contacted person Mr. kartik (emp code not disclosed) has misguide me and did not provided right information. He has provided reference no, (684269) and Received reference no, (CHTWC[protected]) from SMS are different.
Pls suggest, so that we can complain to right place and return my deducted account balance.

Thaks & regards

Jitendra Roy