[Resolved]  Airtel Prepaid — Charge debit without use of telephone

I wish to introduce myself that Iam S.Subbiah and the consumer of your Airtel network with prepaid connection and my number is [protected]. I am using sony Ericsson model no K790i. On 17th of december I received a message from 64611050 stating that thanks for downloading wall paper from airtel live WAP service. You have been charged Rs 50/- Enter angels paradise. In that I searched and found no wall paper was downloaded. I really dont downloaded any wall paper and I gave a telephonic complaint on 17th december around 3 pm in your customer care service and I was replied that I have downloaded and they asked to search in the mobile but it is vain. Further I am facing problem with the phone that when I dial a number it was not connected immediately and while conversation after a few seconds my phone become dead and the other end they are hearing. your customer care official advised to put the sim in other mobile. That also I tried but the same problem continues and in some places my phone is not reachable. Hence I request you to solve the problem and do me the needful

Thanking you

With regards
S.Subbiah

hello...I am Arun Kumar Prasad having airtel pre paid #[protected]
Since 4-5 months, airtel deducting INR 30.00 for Alram n Alerts services, but there is no service active on my mobile.

After complianing, they credited this amt last month, but this again deducted for this services.

When I called up him, no body responding...plz check & reverse this amt & ensure that such mistake don't revise as we are facing lots of problem.

Arun Kumar Prasad