Airtel / Prepaid Card — deducting amt even after complaint on service GPRS

Dear sir,

Hope you be fine.
I am Airtel life time prepaid customer from jharkhand(India).It is ironical to state that I made complaints several times to customer care 121 about the wrongful deduction of amount from my airtel connection mob n.-[protected] but all my requests fell to a deaf ear and the concerned authorities are not serious at all at my grievances.Here are the details of illegal deductions:-
1)Rs 249 on 11/2/2008, it must not be taken before 22th each month.
2)Rs 40 on 11/2/2008 at night nearly after 10.30 pm
3) For subsequent four months up till now , Rs 30 per month for hello tunes even if I have neither applied for hello tunes nor used it any time.
It is mentionworthy here that whenever a complain is lodged with Customer care, they say that "It is due to System Upgradation Problem" . Today also,that sources told so.Thus they are tarnishing the image of AIRTEL making false pretensions. I am at a loss after all and the amount had been deducted without rendering any service to me which shows at large the deficiency in services from Airtel counterparts.
You are therefore, requested to look into the matter and give suitable instructions to the authorities concerned and add the above mentioned ( wrongfully debitted) amount to my balance at your earliest failing which I shall have to knock the door of Consumer Forum.Awaiting your response.
Yours Sincerely,
Amarnath Prasad
email- sk.[protected]@gmail.com
mob- [protected]
Hans Nivas,Kalimanda,Harnakundi Road,
Purana Dumka,Dumka,Jharkhand-814 101

Airtel Prepaid Card — Illegal deduction for Hello Tunes

My mobile number is [protected]. Its a life time prepaid card.On 20th March 2009 I applied for the Hello tune, I got a message from Airtel (6782) saying that You have been charged Rs.15 for the song.your caller will now hear Genda Phool as your Hello tune.
But, no hello tune has been loaded on my phone and money is deducted.
I called the customer care for the problem, they assured me to solve the problem within 24 hours.
On 26th March 2009, again I got a mail that, you have been un subscribed from Airtel Hello tunes service.
Again I contacted customer care on 26th March 2009, they again assured me to solve the problem within 24 hours.
Again I received a message on 26th March from 6781, stating that " Thank you for subscribing to Hello Tunes service. you have been charged rs 30 for 30Days.
But, again no hello tune has been activated, and the amount deducted.
Once again I contacted the customer care, again I was assured to solve the problem within 24 hours, complaint ref . no.[protected].But nothing works.
Today on 02nd April 2009, again I contacted the customer, he assured me to solve the problem,
My hello tunes were activated, but again I was charged Rs 30 for the Hello Tunes.

Please don't harras the customers like me and arrange to refund the monet illigelly deducted as soon as possible.

Hoping for the favourable.

Yatendra Singh Chauhan

i m mihir

Wrongful deduction from mobile no : [protected]

It is being noticed that on every recharge some amount is deducted for friends chat eventhough the service is not chosen by me. This has been brought to the notice of customer care several times and it has been requested repeatedly to discontinue the friends chat. The request made is not implemented even after making complaints to customer care. Please stop this unnecessary deduction for friends chat on recharge.