[Resolved] Airtel Prepaid — not getting incoming calls after mnp | |||
Respected sir, i am a new customer of airtel, my mobile no. is [protected], actually i had changed my operator from reliance to airtel under the mnp scheme on 22nd of january, and my number as scheduled to be activate from 29th january was not activated but later it activated on 30th after my complaint to customer care, from the same day i was facing the problem of not getting the incoming calls on my number, so i complaint for that proble on 1st of february but it was resolved then now i am facing a problem that i am not able to recieve any incoming call particulary from mtnl customers whether mobile or landline it shows the error message that the number does not exist i had complaint about 20 times to customer care and every time they are saying we are transferring your call to senior executive but they disconnect every time and i am not able to get any result of my problem . so i request you to please to any necessary action against my number so that my problem should be resolved. i will be very thankful to you. Jitin Malhotra 395, bagh kare khan, azad road, kishanganj, Delhi-7 [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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i am a new customer of airtel, my mobile no. is [protected], actually i had changed my operator from reliance to airtel under the mnp scheme on 22nd of January.i am facing the problem of not getting the incoming calls on my number, so i complaint for that proble on 5th & 6th of May to your customer care but every time called them up i only received the message that out systems are on up gradation so we cannot take your complaint.but i am facing a problem that i am not able to recieve any incoming call every time somebody tries to call it says that the mobile no your trying to reach is no reach able and when i checked it from another phone i also received the same message but i a m able to make outgoing calls i had complaint about 20 times to customer care and every time they are saying we are transferring your call to senior executive but they disconnect every time and i am not able to get any result of my problem .so i request you to please to any necessary action against my number so that my problem should be resolved or else i would have take necessary actions against your company b myself.
Gaurav dembla
[protected]