Airtel Prepaid — Unsolicited telemarketing calls & illegal deduction on a/c of fictitious charges

airtel mobile prepaid connection — unsolicited calls

Sir
I am holding a pre paid mobile connection of Airtel. my Mobile no is [protected]. however from the very begining when i got this connection i am receiveing lot of pre recorded promotinal calls from the airtel. the frequency and timing of these calls are torturous and harrasing to us. i called the customer care on 28/05/08 hoever they expressed ther inability to stop the calls before expiry of 45 days after receiving he complaints from consumer citing some TRAI rules. i am ammused which TRAI rule allow smobile operator to keep making unsolicited calls to consumers for 45 days even after the complaints received from the consume


Pls lookinto the matter


Rajesh Ranjan

Airtel prepaid mobile — Unsolicited calls and messages

Inspite of several requests, Airtel does unsolicited calls and messages for their pre-paid connection mobiles.
Customer service simply sucks!

I went to customer service office wasting my half working day and registered for DNC. Still after two months, I receive calls.

Please do stop...I can change carrier..but do not want to cause inconvenience to my family and friends by changing the number.

Request you to STOP...

airtel call history side

Airtel Prepaid — telemarketting Calls

Dear Sir,
I keep getting unsolicited telemarketting calls on my mobile [protected]. Please bar all telemarketting calls reaching my phone.
Thank ypou K S BHAT

[protected]

Send a mail to [protected]@airtelindia.com with the subject as your mob#. Ask them to deactive VAS on your phone. You should get a revert within a day.

AirTel — fictitious messages

Sir I am S.Prabhakar working with Doordarshan news as a news producer I am wrieing the complaint because I am fed up of this repeated harrasement by airtel prepaid services.
Sir for the past 3 months I am charged for the survices which I never availed I get a message like this mentioned below
Thank you for subscribeing
to hello tunes service. You
have been charged by
Rs 30 for 30 days.to stop
this service call[protected]
When I recieved this message the phone was not with me because I locked the phone in my drawyer which I opened in the night by the time I was chrged by rs 30 and subsequently I recieved another messabe for which I was charged with Rs 15. where as I have deactivated all the promotional services from airtel even thougjh I get this sort of messagws and I am charged for it and when I called the costumer service executive he bluntly said that you have activated this services by calling to some airtel number and disconnected the call and I was charged 50 paise the enquiry for the which dint solved my problem and moreover the executive was not ready to listen to me so to explain my complaint I managed to catch executive again after arepeadet try for 0ne hour and when executive was trying to getreid and not to give sollution with great difficulty after speaking to the executive for 23.47 minutes he understud the complaint he debited Rs 45 for which I have to spend around Rs 6.50 and this is the first time I amnage to get the refund because I had time to explain him in the past this charges were put on my head.
Sir Bhatrai is no1 in telecom company in india and if the company use this sort tricks to extract money from the coustomers then it is a question mark before the costumers wether it is good to continue the services anyhow I know disconecting the services wont help me in any way but atleast the message should reach to the concerened authority.

Hoping for a soluition or reply for the complaint

Airtel prepaid mobile — Not able to send messages on reliance network

Hi,

I am having prepaid connection of airtel mobile. I am not able to send any message on reliance network. When I complained, airtel customer care told me to contact reliance customer care. How can I contact reliance, when I am using airtel services?

Regards,
Amandeep