[Resolved]  Airtel Prepaid — Unjust charges of Hello tunes

Address:Haryana

I have taken a new AIRTEL prepaid connection. They have offered 20 days free trial of Hello Tunes.I still did not subscribe. They have forced it on me by putting their tunes in between my calls. They automatically deducted the charges and when I requested to stop they again deducted Rs 15/00 for deactivating the facility.
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Aug 13, 2020
Complaint marked as Resolved 
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airtel prepaid connection — bad customer service and biased meaning less deduction

name : S.Jayram
mobile No. [protected]

I am really shocked and sorry to write this message as this one of big brand company, how they serve the customer in a hefitic and horrible manner, there is always some deduction made from my balance which i have not used and it continue for the next month without taking our consent over the message,
evenmy repeated trying to get these customer care executive or assistant it is sheet waste of time and energy what i was kept trying those nasty minds.

I ask this company what sort of serivce your doing to your customer and how can you deduct amounts meaning less when the person is not used any such service or even how can u repeat the same for next month when i am not at all using such service from your company
is there any responsible person in the company or we have start ourselves to call like mumbaikar against terror .

open your eyes and mind nor things will be taken seriously and hard time for your guys
you know we are not inposition to call u when we are trying your custome care [protected] repeated answermachine and making us really mad how can we get this customer care pupil on line.
being one of the international branded it is undeigestble u r way of serving the customer.
if the things not set right i am going to take next level ( the times of india, customer care etc., )

Airtel — Forcing Hello Tunes upon me

I never requested or Hello Tunes. Today I got a text message saying

"Congratulations for starting Hello Tunes. You will be charged Rs.30/mon towards subscription charges from next month. Stop HT by calling 54321808 toll free. From: 543211"

How dare Airtel force Hello Tunes subscription on me and ask me to call a number to cancel the subscription?

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