Airtel Prepaid — Call barring & poor response

Address:Hyderabad, Andhra Pradesh

Hello ...,
I have an Airtel Prepaid sim with mobile No: [protected]... My outgoing calls were stopped on 14'thDec, saying that Documents were not submitted. I have submitted my documents around 6 times from 4'th Dec onwards. But there is no proper action from their side & today my incoming also stopped.
Actually I was a postpaid customer till 4'th Dec. Being a post paid customer I submitted my documents (Ration card & BSNL land line bill) in Oct, they accepted the docs immediately.

Later on 4'th Dec, I converted to pre-paid & submitted the same docs. I got a SMS on 13'th Dec and they stopped outgoing on 14'thDec.
From 15'th Dec I have submitted my docs 4 time, details given below:
1) Date :[protected] Application No: OMR No 3186631 at Nutec Airtel relations AS Rao Nagar.
2) Date :[protected] Application No: AP[protected] at Nutec Airtel relations AS Rao Nagar.
3) Date :[protected] Application No: AP[protected] at Airtel head office splendid towers Bagumpet.
4) Date :[protected] Application No: AP[protected] at Airtel head office splendid towers Bagumpet.

on 21'st Dec I received SMS saying that " we have received an incomplete prepaid application from you. Please submit a new application with complete details & supporting documents at nearest Airtel shop".

I submitted the prepaid application also ....No use...My incoming also stopped.

Please let me know How to proceed further?? What can I do now??

Appreciating your advice.

Thank you,
-A V K Nageswara Rao
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Comments

Hi Rakesh,

Thank you for quick response. My issue got resolved.

Regards,
-Nageswara Rao

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