[Resolved] Airtel Prepaid — Incorrect recharge amount | |||
I recharged an airtel prepaid number using ngPay mobile app. The recharge amount is 300 (Transaction Id NGPAY[protected]). According to Airtel's current online prepaid recharge schemes, I should have got a full talk time of 300. Instead I got 264 only. I tried calling Airtel customer care numbers (121 and 198) numerous times but just before reaching the customer care executive, the line gets disconnected. I could not even find a straight forward means of writing to airtel directly (searched on airtel.in / contact section). Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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Airtel Prepaid — Incorrect Recharge
I recharged my mobile phone at 20.49 on 19th July 2010 for Rs. 500/- , My mobile number is [protected] (Pune) and the transaction I D is[protected]. However only Rs. 1/- has been credited to my account.Kindly take corrective action.
Thanks
Dr. KalyanDuttaGupta