[Resolved] Airtel Prepaid — undue deduction of balance for services which activate by itself | |||
complaint:i was being charged for devotional pack and m.bazar_deal_verse which airtel claims i requested it for on 6th of september 2011... i usually use bsnl .used this sim for one day that too for a days internet pack of rs 5 which i could'nt activate because the letters on the recharge voucher were too small... next thing i had this service on by itself and was charged 2 rs /day for the same. i am registered in the do not disturb category...so the customer care guy says i wont even receive this service devotional messages for which iam being charged... he told me to dial*121*5# to deactivate this service which i did on 16th sep 2011. i have a querry for airtel when iam in do not disturb category how can i receive the plan idea ????(by itself???) iam dr.Anchit Wapa my no;[protected].dr.[protected]@gmail.com it is requested to see into the matter urgently as i feel many customers are being cheated like this.. thanks. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
My mobil No is [protected]. on 17/09/2011 while I was sleeping i receives a call from airtel. when I came to know that it was an unsolicited pesky call I discontinued. soon i received a message that Rs.20/- has been deducted for dialing Firangi music. I do not no what it is and I never heard/availed that service. This is not the first time, previouslt too it happened two, three times. This amounts to unfair/illogical business practice charging customers for unvailed services. I want the Rs.20 to be refunded failing which I will take up the matter with concerned depts and report to media about Airtel's unfair practice which is equalled with highway robbery
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