[Resolved] Airtel Prepaid Mobile Service — Wrong Deduction | |||
My No. is [protected]. I am Huawei Engineer taking care of Backend Process for Airtel MH/MB Circle. Today 14 Jan after 10:30 AM, I receive a message from AT-AIRINF that " Thanks for downloading value pack from Air-tel. you have been charged Rs 99.0 ". Its my request that I didn't ask for this service. Kindly refund the amount. Also I tried to contact CCR several time on 198 but only first time my call was allowed n that time executive put me on hold n after keeping on wait she disconnected the call. After this my all call got rejected from IVR itself when I choosing option '9'. Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Verified Support Jan 20, 2013 Airtel Customer Care's response Namaste Abhishek, We would like to inform you that your concern listed 14 Jan. 2013, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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