[Resolved]  Airtel Prepaid — New trick of Airtel to stop customers leaving Airtel.

Address:

Pune, Maharashtra

Dear friends,
If you are a Airtel mobile user and wish to shift to other service provider through MNP, then beware of Airtel using following trick for stopping you from deserting Airtel =>
When you send an SMS from your Airtel number to 1900 so as to receive your porting code thereby Airtel gets to know that this particular customer is planning to say Good bye to Airtel.
When I applied for my porting code through SMS I recived a call from Airtel call centre asking me what is the reason of my proposed shift to other operator( docomo).
When i told him that the reason is high tariff of airtel services he told me that as because i am their valued customer now airtel has one plan for me and the plan is that " all my local calls will be charged at 30 paise/min and all local airtel at 10 paise/min ", after telling this he asked me that will i be still shifting to other operator ?
I said that if airtel would offer 30paise/min to me then i will not be shifting docomo, => now, the clever telecaller told me that to activate this service (30 paisa/min), i will have to send one sms to some number.
( i dont remember that number now), accordingly I send that SMS and I received a reply that thankue for cancelling you Porting Code request and thankue for continuing with Airtel.
After that when I made a call to a local number I should have been charged at 30 paise/min (as communicated to me by their executive) but to my surprise no tariff change has took place and my calls are still charged at 1.2 paise/second i.e. 72 paise/min ( and not 30 paise/min).
This way Airtel executive lied and got my earlier porting request cancelled.
Therefore never trust Airtel people and what ever they promise they will never keep their promise.
They are still charging SMS at stone age era rates of 1 Re/sms local and 1.5 Rs/sms national.
When everyone is charging 1paisa/second and infact some are charging 1 paisa/2 seconds, it is Airtel which is charging 1.2 paisa/second.
Airtel has no interest in indian market and they have their focus on newly acquired African market.
Therefore it has lost innovative pricing as compared to other operators.