[Resolved]  Airtel Prepaid — unnecessary schemes activation

Address:Pune, Maharashtra

I am an airtel customer since march 2011, my number is [protected].This is my pune number . I am fed up o[censored]nnecessary schemes activated on my number without my consent. Few months back they activated Tokkig on their own without infoming me and charged me RS 10 . After 3 days of arguing with the airtel customer care executive, they deactivated . again they activated the same after 10 days and chrged . i talk with CCE bt he is telling that its not wrong .they are doing right. and after that putted me on hold and cut the call after 30 min.it happend on 08/08/2011 at 1 pm.I want them to deactivate this alert and never activate such schemes without informing me. If they do so then I don't have any option but to use number portability system.
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — unnecessary messages and activation of schemes not asked for

i have been receiving some messages telling me about some unneccessary schemes, without me subscribing to them the operator has put them on, on my number. i have encountered such problems more than once and to this effect i want to file a consumer complaint against the company as the people at their outlet are lousy and do not lend a helping hand at any point.
i want that the issue be considered with serious thought or else i shall move on to filing an public interest litigation against the company
saurabh karan
[protected]

Airtel Prepaid — unnecessary subscription of schemes

hye
i am aditi sharma i have been an airtel customer for quite long off late i have been subscribed to a lot of schemes like missed call alerts ,daily horoscopes ,hello tunes ,jokes and a whole lot of other things.THESE subscriptions have solely been activated without my consent and i have been charged for the same.Since these subscriptions were made without my consent I request you to REINSTATE THE CHARGED AMOUNT TO MY CONNECTION WITH IMMEDIATE EFFECT.OTHERWISE I WOULD BE FORCED TO MOVE THE CONSUMER COURT FOR THE SAME.
MY phone no is [protected] .this is the no which has been charged unnecessarily.

aditi sharma

Airtel Prepaid — Unnecessary subscription

hye
i am Senthil kumar i am an airtel prepaid customer , i have been subscribed to Cricket voice pack.THESE subscriptions have solely been activated without my consent and i have been charged for the same.Since these subscriptions were made without my consent I request you to REINSTATE THE CHARGED AMOUNT TO MY CONNECTION WITH IMMEDIATE EFFECT.OTHERWISE I WOULD BE FORCED TO MOVE THE CONSUMER COURT FOR THE SAME.
MY phone no is [protected] this is the no which has been charged unnecessarily
Hey man,

I will suggest you to activate the DND service.
Just send START DND to 1909

Neeraj Bansal
[protected]@ymail.com
One of the biggest blunders of my life is changing from BSNL to Airtel.
Based on the healthy talk around about Airtel offering a better customer service. I decided to go for Airtel one month back. I took a sim ( new connection ) from Airtel outlets and activated it after provide all the required documents.
Today, the incoming and outgoing are blocked due to documentation problems. I resubmitted my documents thrice, no use at all. Finally my sim shows even shows an sim-registration error.

Pathetic service from Airtel help line also, no one wants to answer the questions. They keep talking the same bull s***, sir documentation has rejected nothing can be done its according to TRAI. I don’t know where ‘TRAI’ is coming from, when I submit my documents more than 3 times at Airtel customer care.

Shame on Airtel for offering such a pathetic service. Guys.. if you keep doing this I am sure you will have to close your company someday.

My sincere recommendations from people who want to switch ‘PLEASE don’t shift at all’, at-least to ‘AIRTEL’. My number was [protected]. My email id is [protected]@gmail.com
Good Morning to all of you,
Again, I received the same message of Video Talkies dated 30/07/2011 at 09.17a.m. i.e. Your weekly subscription to video talkies will be renewed in 3 days and you will be charged Rs. 15 for 7 days. If you wish to stop "Video Talkies" click here---- http://tk.vuclip.com/api/airtel_talkies?reqtype=UNSUB


Again secondly on 02/08/2011 at 11.18 a.m., I received the same message i.e. "Your weekly subscription to Video Talkies will be renewed in 3 days and
you will be charged Rs. 15 for 7 days". And Rs.15 has been deducted.

The mail which I received from you side was " We would like to inform you that your concern related to the deactivation of the Full Video service has been registered. Your Service Request number is [protected], in any future communication about this concern. Our team will contact you on or before[protected] with an update on the same." Till today, I didn't receive any call regarding this service. If it's possible for your technical team to deactivate the service, then its OK, otherwise, i think I'll change the Airtel No. & go for some other no. b'coz its not possible for me to sit in a cyber-cafe after 3 alternate day & mailing you for this.
2times, they have credicted the amount, again 2day, 15 rs has been deducted.

You always send ur auto generated mail which is of no use nor ur executive call us.

Airtel — scheme not activated

I have received continous messages from airtel on 22nd 23rd 24th September regarding a offer of 33rs recharge where I will get 27 Rs instantly and rs 38 within 48 hours and 100 minutes airtel to airtel free and when I have a recharge of rs 33 I only get rs 27 at that time and I waited fot the talktime and I registered a complaint no CBNRA[protected] ON 27th September and till now no action has been taken on my complaint. I had called up the customer care and they said that sir you are speaking lie and no such message has been sent to you .and when I try to contact them again they disconnect my phone in between. Airtel has a bad customer service and Its network is also losing its quality. But airtel should not forget customer is the king and I am now thinking of mnp
My phone no [protected]

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