Airtel Prepaid — RS 99 deducted from my balance | |||
Sir on 23.10.2011 99rs was dwducted from my account from mobile no [protected]. When i called customer care they told me that i had activated hungama wap content which actually i havent activated on 23rd i have surf internet aferwards they transferred my call to their senior then he told me that i had activated hungama wap content by browsin Airtel Live which i havent opened and they also told me that the money will not be refunded to my account and they are forcing me to accept that i had activated the service. When i told them to deactvate the service they deactivated and after their confirmation i received a message that Thanks for using Pack Purchase subscription service from Airtel. You have been charged Rs 99. So it is my humble request you to sort out my problem. Thank You Was this information helpful? | |||
 3 Comments | |||
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my balance was aslo deducted .[protected]
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Hello Boos,
I m saroj parida I have a complaint i.e.On 25.11.2011 10 rs was deducted from my account from mobile no [protected]. When I called to customer care they told me that I had activated AIRTEL TALKIES_10 which actually I haven't activated from my side anythings for that, so how can it possible. And they also told me that the money will not be refunded to my account and they are forcing me to accept that I had activated the service I thing this is one type of torture so plz stop these type of things else openly You told us U have much more customer U no need any more then we will remove from your network but please U do not do like that. When i told them to deactivate the service they deactivated but I m not sure it will be really deactivated or not so let me check next month I also don't know from how long it is activated .Actually I have also have another number with other company but there was some network problem thats why I took this airtel no for better service but now I realized that actually I was wrong Actually if you will do with the customers like that then one day will be come all users told that AIRTEL is a Cheater company, so please stop that type of bed service otherwise we will be bound for change the no to other network. So it is my humble request you to please stop that type of things, other wise who is take the responsibility .
I m saroj parida I have a complaint i.e.On 25.11.2011 10 rs was deducted from my account from mobile no [protected]. When I called to customer care they told me that I had activated AIRTEL TALKIES_10 which actually I haven't activated from my side anythings for that, so how can it possible. And they also told me that the money will not be refunded to my account and they are forcing me to accept that I had activated the service I thing this is one type of torture so plz stop these type of things else openly You told us U have much more customer U no need any more then we will remove from your network but please U do not do like that. When i told them to deactivate the service they deactivated but I m not sure it will be really deactivated or not so let me check next month I also don't know from how long it is activated .Actually I have also have another number with other company but there was some network problem thats why I took this airtel no for better service but now I realized that actually I was wrong Actually if you will do with the customers like that then one day will be come all users told that AIRTEL is a Cheater company, so please stop that type of bed service otherwise we will be bound for change the no to other network. So it is my humble request you to please stop that type of things, other wise who is take the responsibility .
Same case happened with me today.
Sir on 3.3.2012, 99rs was deducted from my account from mobile no [protected]. When i called customer care they told me that i had activated hungama wap content which actually i havent activated. They told me that i had activated hungama wap content by browsin Airtel Live which i havent opened and they also told me that the money will not be refunded to my account and they are forcing me to accept that i had activated the service. I got a message that 'Thanks for using Pack Purchase subscription service from Airtel. You have been charged Rs 99." So it is my humble request you to sort out my problem. Thank You
Sir on 3.3.2012, 99rs was deducted from my account from mobile no [protected]. When i called customer care they told me that i had activated hungama wap content which actually i havent activated. They told me that i had activated hungama wap content by browsin Airtel Live which i havent opened and they also told me that the money will not be refunded to my account and they are forcing me to accept that i had activated the service. I got a message that 'Thanks for using Pack Purchase subscription service from Airtel. You have been charged Rs 99." So it is my humble request you to sort out my problem. Thank You
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