[Resolved] Airtel Prepaid — Airtel prepaid | |||
Dear Sir/Madam, My father has a airtel prepaid connection ([protected]) which has a validity for an year for every recharge top-up recharge he does. Since he was out of town for about 3 months, airtel suddenly deactivated his service. When reached the customer care, no one was really helpful regarding this issue. At the same time customer support executives (reference no: [protected]) whom I spoke to was not helpful, nor she knew different prepaid plans available or provided by the service provider. She would not listen, but keeps talking over over again and would not listen. This is even before I could explain. Kindly, please advice what to do to have that number reactivated. Thank you. Regards, Nitin Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
8 Comments | |||
Comments
I will be much great full to you if you kindly furnish the incoming, outgoing and missed call history of my Air-Tel prepaid connection No.[protected] from 01.10.2009 to 15.11.2009.
Reply
Dear customer service executive,
I hope airtel service to the customer is appriciatable in algn to this we are getting lot o[censored]nwanted calls from your value added services team So, I kindly request you to stop the value added services call.
Kindly ensure with this immediate effect.
Thanks & Regards,
D.Padmanabhan,
Mobile No.[protected] / [protected].
I hope airtel service to the customer is appriciatable in algn to this we are getting lot o[censored]nwanted calls from your value added services team So, I kindly request you to stop the value added services call.
Kindly ensure with this immediate effect.
Thanks & Regards,
D.Padmanabhan,
Mobile No.[protected] / [protected].
Main[protected] ko *567*11# dial karke airtel mob office sewa activate ki.[protected] ko airtel co se msg mila ki agar usi din Rs.98 ka recharge karwate hai to Rs.50 ka free talk time milega & 30 dino ka unlimited GPRS bhi. Maine 19 march 2010 ko retailer se Rs.98 ka recharge karwaya lekin Rs.50 ka talk time nahi mila. Iske baad[protected] ko co. Ka msg mila ki apka 98 ka GPRS pack renewed kar diya gaya hai & Rs.98 balance se bina mujhe inform kiye deduct kar diye gaye. 121 par baat karne par bataya gaya ki apne *567*11# dial kiya hai. Jabki mai iss pack k liye 98 Rs. 19 march 2010 ko pay kar chuka hoon. & mere dwara *567*11# dial nahi kiya gaya fir bhi 21 march 2010 ko balance se dubaara Rs.98 deduct kar liye gaye.PLEASE SOLVE MY PROBLEM...
On seeing the message from message centre no.[protected] about offer of full talk value of Rs. 349 on recharge voucher of Rs. 349 up to 25.03.2010, I e-recharged my mobile no. [protected] on 20.03.2010 at 8.00 pm vide Trans ID no. [protected] by Rs. 349.After that, I received the message that recharge is successful Talk time only Rs. 1.00 from message centre no[protected].i.e. full amount of Rs. 349 was not credited to my mobile balance.My airtel mobile no. belongs to Delhi and e-recharge was done at Ajmer(Rajasthan). Please credit full talk value of Rs. 349 in my airtel mobile.
My husband having airtel prepaid connection ([protected]) which has a lifetime validity for every recharge top-up recharge he does. Since he was out of town for about 6 months, airtel suddenly deactivated his service. When reached the customer care, no one was really helpful regarding this issue. Kindly, please advice what to do to have that number reactivated. Thank you. my email id is [protected]@gmail.com. Kindly reply me
Revathi Iyengar
Revathi Iyengar
[protected]
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