[Resolved]  Airtel Prepaid — Wrong charges debited

Address:Jaipur, Rajasthan

I am airtel prepaid customer my Mobile no is [protected]. last month on 15 march i recharge my mobile with Rs 399.and from last month every week 20/- will be charged from my account and some time Rs 10/ charged from my the account. While talking to customer care they are saying that the charges are due to some services activated on my mobile no i told them i did not start any services then after some discussion i told them on 17 th april 2012 please stop the services which are activated on my mobile no and then guy provide me the request no ROVAD[protected]. to stop my services but again the charges for the same deducted from my account on 24 april 2012.

I am not satisfy from the services like this please credit the same charges into my account.

Ram Gopal Sharma
Mobile no ;-[protected]
altenate no :-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — wronging charged

IN BY LAST SEPTEMBER BILL I WAS CHARGED EXTRA BUT SINCE THEN I AM CONTACTING THE CUSTOMER CARE BUT THEY ARE NOT CONTACTING ME AND ALSO THE CUSTOMER CARE SERVICES ARE ALSO OF NO USE
sir

unsubscribed this application www.m.igfun.com
my mobile number is [protected]
this sit will charged daily Rs=10 for me
i am not download any thing in this site in my mobile

plz deactivate to my mobile number [protected]
plz do soon
|Where inform you that we have 20 corporate mobile conection No
|
|[protected] to [protected] |
| |
|in conenction with? the above please note the following problems are faced|
|by us |
|1. We had taken the?anual plan for above telephone?mobile bills which of |
|late was converted? into monthly mode without informing to us. We shall |
|request you to kindly restore the annual nature of plan and give us the |
|plan for 2 or more years. We are ready to pay the amount. PLEASE INSURE |
|THAT THE MONTHLY RENT SO CHARGED TILL DATE IS ADJUSTED. This was promised |
|by your visiting executive from your retention department. |
| |
|2. We requested in your customer care on? 121 to stop the service of five |
|conection some time in september 2008 because?of the laying off of the |
|staff. ?which are?as follows:- |
|[protected] |
|[protected] |
|[protected] |
|[protected] |
|[protected] |
|the service of ?the above number was not?disconected and we continoued to |
|receive the bill which was again told to your? visiting executives? of |
|your retention department. Request was again made to Ms Madhu at 65819000 |
|and finally request was made to Mr. Gagan deep who was kind enough to give|
|us the cancelation number 20101144. Please tell your department not to |
|bother us for the payment of above conection. |
| |
|I WISH TO ADD I HAVE MET THE FOLLOWING PERSONS OF YOUR COMPANY WHO COULD |
|NOT HELP ME :- |
|1. MR. ROSHAN?????????????????????????????? -?[protected] |
|2. MR. GAGANDEEP??????????????????????? -??? ----DO----- |
|3. MS.MADHU?????????????????????????????????[protected] |
|4. MR.ABHISHEK????????????????????????????[protected] |
|5. MR.RAJKUMAR??????????????????????????? - IN PERSON |
|6. MR.JAGDISH KUMAR (CIG)??????????[protected] |
|7. MR.ANUSHARAN (AM)????????????????[protected] |
|8. MR.PREET????????????????????????????????? -?[protected] |
| |
|THE ABOVE PERSONS FAILED MISERABLY EVEN TO ADVISE ME THE CONCERNED PERSON |
|WHO SHALL BE COMPETENT TO RECEIVE MY ABOVE COMPLAINT AND DO THE REDRESSAL |
|OF THE SAME. |
| |
|Kindly note that I am?a close friend of Shri Sunil Mittal Ji Prop. of this|
|Co. We use to play in our childhood at Ludhiana. I suppose you will not |
|ignore my communication. |
| |
|I AM CONFIDENT YOU WILL NOT GIVE ME CHANCE TO CONTACT MR. MITTAL OR TRAI |
|THE SUPREME MINISTRY OR TV CHANNELS. |
| |
| |
|With Regards, |
| |
|VINOD GUPTA |
|Mob:- [protected]

==============================================

Please refer to my last email dated 12/01/2009 and earlier seven reminder no action taken till date by customer care department. while their service request no.20191064.

till date no action taken by customer care department

kindly help me

Vinod Gupta
[protected]

Airtel prepaid mobile — Cha Charges debited for services not asked.

There are messages received on mobile for debit of Rs 3 as down-loading charges. this is unauthorized debit.

Airtel Prepaid — wrong charges

sir airtel company has charged me wrong charges for the services which i have not taken they have deducted the 30rs charges from my main account balance for missed call alerts service which i have not wanted. so plzzz take a strict action towards them. from there side only they have started the missed call alerts service two times. mobile no.is [protected].
UNSUBSCRIBE NEWS MESSAGES
My AIRTEL mobile no is [protected], I am receiving CRICKET NEWS and OTHER NEWS messages daily twice or trice. I never subscribed for any services.

I request you to please UNSUBSCRIBE all the NEWS services mentioned below that which ACTIVATED with my mobile immediately.

1.Cricket News-
2. Cricket player selection.

Thanks and regards
Sridhar .S
[protected]

Prepaid mobile connection — Wrong debit of charges for services not requested

I have prepaid connection. I noted that some undue charges has been debited in the account and balance in minus.
How does it happens is not clear. There seems to start some service and charge without the knowledge of the consumer. Please immediately credit wrong debits failing which I have no option but to cancel the connection Sudershan Kumar Goel
Connection No. [protected].
Customer care no. on the booklet [protected] is reported wrong.
I am also user of BSNL/Vodafone mobiles but such problem never faced. Another contact No. is [protected]

Airtel — Wrongly Charge debited

My Airtel prepaid no is [protected].
Wrongly debited charges in last months and no respons from customer care.
Kindly resolve the same otherwise i'll take move other network
Dear Ram Gopal Sharma,

We would like to inform you that your concern listed 24 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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satisfied from the complaint but not satisfied from the services as the automatically this services is started and charged and after talking to customer care why the services is not closed.

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